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"Good place to stay but property needs updated too old"

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"I have written a personal mail to the General Manager explaining the issues"

"Yes, all good "

"Room was spotless and the staff were awesome Nice spa"

"Room furniture, TV"

"Nice Staff …"

"Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable....

"Very bad place Plzz don’t go there "

"The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

"The employees are very friendly and kind to their customers. I would definitely stay again. "

"The room was basic but had usual items If you pay over £15 a night it’s not worth it The breakfast was 5 min walk in another place and the noise outside was bad As a foreign visitor safety is good here but just be very aware of your surroundings Everything is run down , just about working "