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"Good place to stay but property needs updated too old"

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"I have written a personal mail to the General Manager explaining the issues"

"Yes, all good "

"I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation"

"Room was spotless and the staff were awesome Nice spa"

"Room furniture, TV"

"Nice Staff …"

"The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

"Very clean and calm place to stay at ... I enjoyed every night there from breakfast service to the staff attending to my every need ... I will definitely stay there again and advise everyone to book a stay there you won't be disappointed."

"All the electric appliances didn’t work properly, had trouble having showers "

"Good"

"Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable....

"Staff very unprofessional and room amenities was not sufficient for the guests"

"Very bad place Plzz don’t go there "