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"Relocate the reception desk to a location where it is clearly visible to guests."

"Wonderful stay! The staff were incredibly welcoming, helpful, and attentive from start to finish. They arranged my tours, accommodated my requests, and truly went above and beyond to make my visit special. The hotel is beautiful and luxurious. Their warm hospitality made all the difference. Highly recommend"

"Amazing hotel- SO beautiful and unique. The staff was incredibly kind and caring. We had an amazing visit."

"The hotel is very far 1 hour by taxi from Sauraha where the national Park is in. So, I chose the jeep safari tour from the hotel which didn't take us to the national Park, instead to the buffer zone only. The tour was good but very expensive."

"Amazing hotel with exceptional customer service. Every member of staff was attentive and went beyond to ensure my stay was perfect. The warm welcome from check in to the unexpected team check out will stay with me and I will most definitely stay there again when visiting Chitwan in the near future. Special mention for Manager Ashok and F&B staff Stuti and Anup. "

"Great stay"

"Can you imagine , deers come to their ground and you are just in the middle of the jungle . The pool with a bar reminds you of the resorts in mexico . Amazing staff at the bar , I forgot his name .and Ramit Pandit who served us breakfast deserves 7 star for his outstanding service . I will visit again ."

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"Wonderful hotel with amazing hospitality"

"great hotel"

"The staff are amazing. Whether that’s the guides, or the restaurant staff, everyone is lovely. It’s a much quieter area than staying in Sauraha, which is one of the reasons we picked it. We also picked it as it has a much better reputation for how it keeps its elephants compared to most lodges and was one of the the first to ban tourists riding them which I liked. The safari experience was epic, saw tonnes of rhino, as well as gaur and birdlife. We also heard tigers. The lodge gardens are full...

"Loved my stay here. Very nicely run lodge— a great choice in the area that provides an upscale experience for a very reasonable amount. The staff were all lovely, the owner ever-present, making sure you’re having a great stay. But the stand-outs were the safari guides, who were so friendly and knowledgeable and worked very hard to ensure a great experience in the park. Saw tons of animals—so many rhinos!—but sadly no tigers, though the guides were super committed to trying to spot."

"We overall loved the property and had a wonderful stay! Being nestled near the jungle, having insects around is naturally expected, but the ants were quite disturbing during our time there. Providing an eco-friendly ant repellent in the room or doing light pest control would make a huge difference and elevate the guest experience even further. Despite that minor issue, it is a beautiful location and we really enjoyed our time!""

"Great place, great staff, food amazing thank you"

"Overall experience was not bad at all. But front staff including some of their management didn’t know about the Expedia booking but they are available booking through Expedia. They make me wait there for 10 min without any reason just because of the expedia. "