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"Superb breakfast, helpful and friendly staff, comfortable room although we didn’t really need an accessible room"

"The location was nice as we enjoyed the 20 minute walk to the cathedral quarter and pubs each day/night."

"clean room and good breakfast"

"Fantastic staff especially one girl on reception who went above and beyond Would 100% recommend this hotel Fab breakfast and bar area"

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"Every bit was fabulous!"

"The hotel was beautiful, room was so big and well designed, had dinner in the hotel and it was lovely customer service was excellent would definitely recommend staying there as it was so close to the airport and city centre thank you!"

"Good location in city centre, friendly and helpful staff."

"Both of us had 2 pieces of luggage, there was no room for more than one. The bathroom didn't afford much surface area either."

"I had bigger expectations for this hotel. On a positive note, the view is absolutely stunning. The exterior and the garden. The room did not look like the images I saw. It was a bit of a let down. I felt the woman on reception was dismissive and condescending to me. I didn't get my room until after 4pm. She told me my room was "almost ready" several times, which it wasn't. She even said she went to my room and the cleaning staff were in it. If she was honest about the room's avail I could...

"Helpful staff to change rooms"

"Beautiful hotel, but it should be it brand new, staff were amazing thank you"