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"Clean and modern but room layout could have been better"

"Have everything at your door step very good location"

"Brilliant town Derry friendly people Good 👍"

"Spacious rooms, make to order fresh breakfast"

"Booked room for 3 nights. After 2 we were told we would have to move rooms due to an over booking. We had to check out of our room for 11 and our new room wouldn't be ready until 3pm. So we were without a room during the day. The hotel has recently been taken over and is now geared to families with children and our room was next to an adventure play park which was very noisy from 8am to 9:30 pm. The hotel spa was closed until next easter. The brasserie was upstairs and was near impossible to...

"Great experience - the employees were accommodating and professional, and the rooms were perfectly clean and comfortable."

"The staff at the IBIS in Coleraine were great - very friendly and helpful. However, my room had a distinct smell of smoke, as if a previous occupant had been a smoker - Not good! Also, no safe in the room! Also, maybe you need to review your policy towards young children in the bar area. say after 9pm, as there were some evenings where the bar sounded more like a kids playground than a bar! Food was good, particularly the roasts of the day."

"Beautiful outdoor and forest spa. Tranquil river and good variety of accommodation options. Amazing garden and walks."

"Great all round"

"Nice and clean, staff super helpful and friendly"

"We were not told upon booking that there would be a wedding going on with a thumping DJ going at it until 2:00-3:00am. Good music, but hard to sleep even when exhausted. Called for late check out, 25 pounds an hour. We said we’d stay until 1:00 (2 extra hours) they phoned our room at 12:15 saying we could not stay as they were fully booked for the evening. We rushed to get out of the room - they still charged us for both hours - even more actually because it was a 55 pound charge!!...

"Good breakfast"

"Helpful and friendly staff on check in. Perfect location."

"Breakfast was great! Super friendly staff"

"Great staff"

"Would have expected air con or a fan in a four star hotel. Also my room next to an area where people were chatting very loudly - not very pleasant. It should be marked as a quiet area."

"stayed for 2 nites in this wonderful bnb i would highley recomend very nice breakfasts and a wonderful host i will go back for sure"

"Nice hotel. Free parking. Stayed as a family in 2 double-rooms as no family rooms available due to a footbacll competition in town. Rooms were very large and good beds. Parking was free which is always good. Staff very friendly. Booked breakfast upon check-in and a very good price (£24 for a family of 4). Good breakfast too. Would definately recommend this place."

"Central location, large and comfortable room. Quiet despite lively bar and restaurant downstairs. No washcloth in the bathroom was kind of odd."