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"Really lovely hotel. Staff could not be more helpful. Excellent food"

"excellent breakfast and lovely pool and hot tub"

"Older but well kept, helpful staff."

"Have stayed here many times, but this time I felt they were cutting corners - no biscuits with the coffee tray in the room, and this morning at breakfast most of the fruit juice cannisters were empty, and very little fruit on offer. I do not feel the bath is suitable for older people. I am 81 and had difficulty getting into the shower as the bath is so high. Its a good job there is a grab rail because the bath was so slippy to stand in to have a shower. Getting back out was also very...

"We used the spa which was lovely, everywhere was clean and tidy could have done with a refresh on the bed head board , staff very good, breakfast a bit disappointing as it was in pots to keep warm , which sort of steamed everything"

"Another great stay at the Castle, room clean and warm as usual! Staff are amazing."

"The tv didnt work at all , no remote there cubard.in toilet fell on me.in there, 4 button on seating were mising exposing bear sharpe metal called office about tv said someone be over in few mins waited 3 hours called out of hours services man came over in 5 mins changed tv , thick cobwebs inside fire not been cleaned bird poo over front window looks like it been there a couple weeks as hard on window, scissors didnt work nor did tin opener, no spatular , big chunk of plastic mising out...

"Breakfast was made to order very fresh an served with a smile, great atmosphere and the meal on the Friday was excellent. 10/10"

"Stayed fri to sunday, with my friend we had amazing time , very clean comfortable caravan , great time , lovely and quiet spot to sit out and sunbathe xx will defo book again xx thank you xx"

"Amazing staff "

"Valentines evening with overnight stay. Check in easy, mostly done online prior to arrival. Room was good size and very clean, hotel situated along side of busy A55, but road noise in room was minimal. Had small lunch and then dinner in the evening, the service from Heather was excellent, full of smiles and attentive, even though it was busy with the amount of staff they had on serving. She just gave that little bit extra that made you feel well looked after and that she care about your...

"Lovely building and very close to town centre, all the staff are lovely - friendly and helpful. Our room was ok but not as clean as it should have been, only 1 set of towels on arrival, shower gel was empty. All got resolved though as soon as I requested. We hung up our towels to re-use but they were changed each day. Free bottled water provided each day and good tea and coffee set up. Bed was comfortable. Breakfast was amazing - plenty of choices and really well done. Menu only, no buffet for...

"We had a lovely stay, the place was nice, it was close to some lovely walks on the beach and in nature parks. We liked our hot tub but it was just a tad too hot and it wouldn’t cool down with the controls, we even left the top open and it stayed at 40 degrees, we couldn’t stay in for very long. The shower was either boiling or freezing but we still enjoyed and can’t wait to go back some day :)"

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle...

"Excellent room with a lovely feel to the whole place."

"Great place. Enjoyed our stay"

"Spa was small Lack of toiletries in the room, no hair conditioner Bath plug did not fit correctly Food not prepared well, undercooked beef, replaced with more the same "