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"Amazing"

"Small but comfortable and clean room. As it is historic and old building atmoaphere was incredible, but it wont have the new big windows in the room etc. But beautiful, comfortable stay"

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

"We stayed for 1 night whilst in Buxton to see a show at The Opera House. Our usual hotel was fully booked so though we’d try The Old Hall. The accommodation areas are bordering on dilapidated. Characterful no longer applies. We spoke to other guests and they found the same with one even without a working shower. Major staff shortage. The breakfast area was ok but 5 members of staff had rung in sick ( including the manager, which suggests low morale ) so the food etc was in short supply. The 2 on...

"The hotel looked very posh and impressive from the outside, and that was probably the only part I genuinely liked. Unfortunately, once inside, it felt about 30 years behind modern standards. The room was clean, but honestly, the average person probably has a better bedroom and bathroom at home than what was being offered here. I also paid extra for a room with a king-size bed, but it was the smallest “king” bed I’ve ever seen, which was really disappointing. The bath was ridiculously small too...

"A no fluff modern hotel perfect for a couple of nights in the city, the rooms are on the smaller side but for a single traveller would be more than enough."

"Everything about our hotel stay was superb food was very good. Amenities were great especially the swimming pool and gym"

"The air conditioning wouldn’t work in the room and was reported twice and not repaired. A fan was supplied but that just blew the hot air around the room and was very noisy. I understand that problems occur, but this clearly wasn’t working before we were assigned the room. Finally no discount or future credit for the discomfort was offered. The staff were polite but didn’t seem inclined to solve the issue."

"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same...

"Nice hotel, nice people, terrible smell in the room all night from the drains."

"Great hotel, love it, love it, love it! Great facilities i.e. pool, sauna, rooms, bar, gym, toilets. Price competitive to others in the area. Quiet, clean, lovely beds and carpets, great views and central to restaurants. Only thing to improve is to have breakast a bit ealier, otherwise, great hotel, super recommended and will stay again for sure."

"Great value, lovely setting, wonderful stay. Wish the service in the restaurant matched everything else, but looking forward to visiting again. A gem!"

"The rooms were lovely and clean, parking was not intuitive but the staff put us right as soon as we checked about it. The breakfast was not our typical food, although the coffee was great. We would stay again as the location was perfect for our needs and the staff excellent."

"For a bed for the night it did the job. However, the duvet cover was ripped and the general maintenance of the room was poor. Little things were irritating like turning the tap on a getting totally drenched by it and a shower that took a few minutes going cold and boiling before it settled on a temperature, and then was a good shower. Also, housekeeping seemed to be making noise and hoovering right outside my door at 9am for well over an hour, but no offer of housekeeping for my room e.g. fresh...

"Short but sweet stay - room was excellent , dog loved it. Evening meal was a pleasant surprise - really well cooked and not ping food - Paella was excellent."

"Would stay again"

"Room was top floor and quite stuffy. As it’s a listed building, windows were very old and the outside noise was quite loud."

"Friendly, welcoming atmosphere. Ample sized bedrooms, functional & spotlessly clean. Staff were attentive, helpful & accomodating. "

"Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing. "

"Staff were excellent. Whole hotel clean,except for the shower.Breakfast was very good and hot. "