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"Loved the view from our deck!!! Very peaceful and relaxing atmosphere- would stay there again!!!!"

"Overall a good experience, good location for both dining out and closeness to the beach. The main issue I faced was a staff member entering my room in the early morning hour with their key without knocking. Though the reception staff apologised for that but I could not expect that unprofessional behaviour from a staff member."

"We requested a special assisted room as my travelling partner is not able to walk far without the help of her mobility scooter. We were located room quite far away from the reception and my struggle to get to our room. The staff told us that Expedia did not pass on our requested for a disable person room. This is not acceptable."

"Friendly and helpful staff and excellent food in restaurant. Nice Lochside location. Great location for visiting the nearby Dumfries House a short drive away."

"The Portpatrick Hotel never fails to disappoint. The location is wonderful but the hotel itself is poor, poorly maintained and no attention to detail by housekeeping when preparing rooms, with empty soap dispensers in the bathroom. The hotel just seems neglected, badly managed and understaffed by people who have little or no training in hospitality. At best the breakfast was disappointing, the hot food in the buffet was edible, but the presentation and other items sadly lacking."

"Hotel was superficially clean but worn and the stairwell smelt of drains. Taps were difficult to turn on and off. Linen clean and bed comfortable."

"We had a great stay. The staff were very friendly and helpful, and both the rooms and communal seating areas were clean and well maintained."

"This hotel was a great stop on our Scottish adventure! Rooms were clean and exactly as advertised. The restaurant on site was delicious. They had slow service in the evening, but the breakfast was perfect!"

"We recently spent a night in a deluxe room to break up our return journey home from the Hebrides. We love older, quirky hotels and this one is a real gem. Firstly the grounds are stunning and our early morning walk beside the river was a wonderful way to start the day. The hotel itself has lots of character, but don't come here expecting polished perfection. Some areas of the hotel look a little tired and could do with refurbishing, but all the bits that mattered were fabulous and everywhere...

"Clean room."

"Friendly helpful staff, clean room slightly tired, excellent breakfast with quality sausages and bacon! Friday and Saturday nights can be quite loud outside the hotel being a city centre location."

"We stayed for a night and everything was amazing. Friendly staff and a very spacious and clean room."

"Great location, serene environment and friendly/professional staff. Really enjoyed the dinner in the restaurant, served by great staff and delicious food. So far my best stay in Scotland."

"Classic double room king bed turned out to be a very small double, with just enough space for 1 person really..So a bit disappointing...Staff were very helpful and food in restaurant was good."