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"Lovely clean hotel the staff were very helpful and friendly, very handy location if using the ferry terminal at Cairn Ryan"

"Breakfast was excellent plenty of choice and staff were vert helpful and friendly"

"Great hotel, excellent staff a very relaxing place to stay."

"The room was fairly small. The bed was very UNCOMFORTABLE. We couldn’t change rooms as they were sold out. However, it probably wouldn’t have made a difference. There’s no refrigerator or microwave in the room. There’s no ice machine. We went to the bar to get ice, and were given a small bucket with about 4cups of ice. The restaurant is on the expensive side, and not great options. Overall 2/5 experience."

"Good hotel for a nights stay, parking was extra."

"The room was very hot. There was only a thick duvet on the bed, so if you’re like me (I need to be covered when I sleep) it was extremely uncomfortable. Also, no fans provided to cool down the room. A second issue were the toilets. In order to fully flush the toilet (which is required when travelling) you had to pull the handle past 45 degrees with quite a bit of pressure. Both my husband and I thought we were going to break the toilet. No instructions were given. We have travelled extensively...

"Beautiful room, very clean. My only concern was that there was only one double socket for your mobile devices, which meant cycling them to recharge. Perhaps bring an extension lead. Breakfast was good as it had vegan options too."

"My stay at the Mercure suited me perfectly. I was close to the train station so I could easily walk up & travel to Glasgow, and also have a pleasant stroll along the promenade. The polite barman ensured I had a nice glass of wine to relax at the end of the day. The reception staff gave me a cheery welcome back wave me when I returned in the evening. But the highlight was the seagulls' nest right outside my bedroom window and seeing the 3 babies being cared for by their parents. In general, a...

"it is a stunning hotel downstairs but I find the rooms are needing new furniture the room we stayed in the furniture is old and marked"

"Functional hotel with lovely lake views. Great for a night or 2 stay. Beds are comfortable, bathroom was functional, staff are excellent."

"The room was very small. We booked a "king" bed. Apparently the hotel does not have king beds."

"Staff were excellent and rooms were comfy"

"The location of the hotel is excellent with great walks along the river. Our room was very clean and comfortable. Some maintenance was needed to windows in our room and the corridor, with external painting needed, however otherwise our room was fine. All staff were very helpful, friendly and efficient - really good service. The restaurant menu was excellent. We only eat fish and vegetables, but there was a really good choice of options which we considered on the menu. The dinner was...

"Great position lovely views of the harbour. Old fashioned hotel with very helpful staff."

"It was like home from home environment, visiting family. The hose/owner was very friendly and helpful. I will definitely stay there again. I stayed In a single room which was just right and a shared bathroom. TV, single bed, wardrobe, sink and mirror, along with tea and coffee facilities. Breakfast was delicious."

"Did just the job - perfect for what was required"

"I had a wonderful stay at Gretna Green Hotel. The staff were friendly and welcoming, the rooms were clean and comfortable, and the location was perfect for exploring the local area. The breakfast was excellent, and the overall atmosphere was warm and relaxing. I would definitely recommend this hotel to anyone visiting Gretna Green and would happily stay here again."

"Serving staff at meal times went above and beyond and so pleasant and approachable regardless of what was asked of them ."