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"Everything was good as far as the hospitality, cleanliness and pl"

"Got there at 1:30pm, room not available. Understandable, website quotes 3:00 check-in. Returned at 3, room still not available. Was offered room in basement. Did not want this. Was given other room on first floor. Took this. The "Roost" room was very small. Could barely fit 2 suitcases on the floor. Hot water did not work. Told to go to another room to take a shower. Next morning we had to pack up leave luggage in hotel storage. Pay for coffee station did not work. Returned from...

"Ideally located for our plans, walking distance to key locations in Londons theatre district in Covent Garden. Only slight issue was family room was not 2 double beds as advertised as anyone will know who has slept on a sofa bed, it’s not the same. Worked for one night. Would stay there again."

"清潔で、エアコンの調節もわかりやすい。近くにパブや飲食店なども豊富。セルフチェックインですが、スタッフが立っているため困った際にはヘルプを出して対応していただけます。"

"Pros: -Staff were pleasant - especially concierge desk and valet at the entry... they were the BEST! -Location is fantastic - so close to Westminster Bridge, The Eye, Trafalgar Square, etc... very central to so much history!! -Pricey Cons: -The room we were given we had to wait nearly two hours past check-in to get the room{they were still cleaning it) - I didn't see any other guests simply waiting to get in, other guests got key and went directly up to rooms -- It made me wonder if it was...

"The breakfast was ok. Not good not bad. We opted out the second stay. The rooms are incredibly small. The location was good for our needs. The staff was helpful and tried to help with around the town concerns. The neighborhood is attractive but busy roads."

"部屋の広さは最低限でしたが清潔で何も不満はないです。"

"Staff amazingly helpful , breakfast very poor, but overall a great experience. Was cheapest hotel on a weekend of the London marathon and very convenient for Russell Square Underground. Staff very helpful."

"Incredible room and great staff. Made us feel very welcome and a lovely place to celebrate an anniversary "

"Everyone was so polite and helpful. Everything was great . Breakfast was delicious. The only problem was getting the washer/dryer combo to work."

"Very clean room. Location is incredible for access to central London - literally 5 mins walk to the tube station. The room was spacious but I was in the top floor which had very small windows so the room was quite dark. No issues if you’re not planning to spend a lot of time in your room. The bed was quite soft - just be aware if you like a firmer bed. Nice amenities in the room."

"This hotel is wonderfully situated across from a tube station & there is a "Gails Bakery" across the street as well as a pub & several restaurants within a few blocks. The staff were very helpful & professional. We were happy with the comfort of our bed & the shower was great! We would definitely stay here again."

"The Breakfast menu was outstanding! Clean l& comfortable bedding. Welcoming and supportive staff! "

"Un espacio minimalista, pero acorde a lo que ofrecen en su publicidad, limpieza y trato inmejorable, a unos paso de Picadilli Circus, lineas de metro y acceso a una cuadra para Autobús Turístico. Relación Calidad/Precio inmejorable. Ampliamente recomendable. Desayuno incluido que vale la pena."

"Good location to Kensington High Street and surrounding area"

"It was ok"

"I got exactly what I was looking for. I wasn’t trying to splurge and spend my entire travel budget on the hotel. So I opened for this hotel. That being said, I didn’t mind the shared bathroom. Wasn’t something that I’m used to, but it didn’t bother me. There weren’t any washing amenities or breakfast, but there is a laundromat nearby. It’s conveniently located next to a few cafes. The hotel is nearby Kings Cross and St Pancras station and Russel square Piccadilly line so it’s easy to get...

"Good clean and easy"