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"Overall, this is a good hotel with excellent facilities, especially the water park, which is the highlight of the resort. There are a few areas that could be improved. The breakfast is very repetitive, with almost the same selection every day. Reception staff are polite, but there are not enough of them during busy periods, resulting in long waits. Housekeeping could also be more thorough, as the beds are not always cleaned or made to a good standard. Unfortunately, a power bank was reported...

"To be honest, and in my personal opinion, I don’t feel this hotel currently deserves a 5-star rating, especially considering the price. Our stay was unfortunately not a particularly pleasant experience. We had to change rooms because of unpleasant smells, especially on the lower floors. To be fair, the staff were helpful and arranged alternative rooms on higher floors, which I appreciated. The best part of the hotel is undoubtedly the spectacular sea view and peaceful location. However, when it...

"Hotel was clean and staff was friendly and helpful."

"Beautiful spot, very attentive staff, good location"

"Everything was fantastic. I have no problems with money, but it is very expensive. I do not know if it’s wort the money?"

"A beautiful hotel with very friendly and helpful staff!"

"The animation team was beyond expectations. Very beautiful and talented group. Love their everything performances."

"My friend and I stayed at this hotel in July 2026. We had a wonderful stay and would definitely recommend this hotel to others. The room was very clean. The AC worked well. We had a little balcony which we enjoyed a lot. The best part of this hotel is its location ; right by the beach and also its rooftop pool that we used often as well. The staff was very kind. The breakfast was great. The hotel is about a 15-20 minute walk to downtown which felt fine. I would definitely stay here again."

"Staff was the highlight of this property, very helpful, knowledgeable and friendly. This is an aging hotel, and that can be seen in the rooms overall and the noise. Walls here are paper thin, to the point you often think noise is coming from inside your own room. Also, because of this the cleaning staff who start quite early are likely to wake you up. AC works very well, but the power is controlled by keycard and you’re only provided one. So every time you return to the room it will be hot...

"Tolles Hotel und trotz der Größe ruhig. Das Frühstück war sehr gut. Das Appartement war gross und die Betten sehr bequem. Toller Blick auf die Küste. Das Hotel würden wir jederzeit wieder buchen."

"Schöne, weitläufige Anlage mit einigen Bereichen nur für Erwachsene"

"Very nice and good value for money. Great location"

"When we check-in to our room, they had some complimentary cookies and sweets for us on tge table which was covered with a glass lid. The next day we found lots of ants crawling in our room’s wall, table, suitcases and all over those sweets. They had letters in the rooms to let guests know about the issue and appointment that they have with pest control company to do their sprays the same day! We reported the issue to management and asked them to get a hold of the pest control company...

"I rarely leave negative reviews, but after paying nearly $600/night and flying from Canada with my family, I feel others should know what to expect. The biggest issue started at check-in. We were told the hotel had a system outage and could not provide room keys. We were promised it would be fixed within 12 hours. 4 nights later, it was never resolved. Every time we needed access to our room, we had to find a staff member to escort us. As occupancy increased, waits became longer. There was no...

"Espectacular experiencia, el hotel muy completo, habitaciones amplias, desayuno variado. Repetiremos sin dudas."

"We stayed in a studio, which was a short walk from the pool. The pool area was huge and very nice, and the staff were friendly and welcoming. The studio itself was spacious, and the breakfast was generous if you chose to include it. However, the property is quite outdated and would benefit from some updating. The shower in particular was very impractical and felt dated. Water would spill onto the bathroom floor while showering, meaning we had to clean up the water afterwards. A buffet dinner...