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"Really exceptional hotel. The pool area overlooking the lake gives the city a much more open and relaxing feel. The rooms are spacious, the balconies are large, and everything feels bright and airy. Very clean as well. One thing I would have liked to see improved was the food selection at the breakfast and lunch buffets. There were many pork options, but not everyone can eat pork due to religious or dietary restrictions. More chicken or fish options would have been appreciated. I also think an...

"Quarto limpo, bom café da manhã"

"I am an Expedia VIP member, and the property is supposed to provide a special welcome along with other perks. Not only was I denied all of those benefits, but I was also charged an extra fee for early check-in. It was a Sunday, and the property had many rooms available. I had to argue with the manager to have the fee reimbursed, and after considerable discussion, she agreed to refund the amount that had been improperly charged. I paid via PIX (cash) but as of now, I still have not received...

"Exercising by the lake surrounded by Capybaras. Excellent restaurant"

"Meu hotel preferido"

"Beautifully designed hotel. Nothing is tired in this building…. Rooftop sunset was spectacular."

"We stayed at this hotel for the final night of our honeymoon and the staff were so welcoming and accommodating! I mentioned that it was our honeymoon during our travel confirmation and they surprised us with a really thoughtful gift and card that we will forever cherish. We were pretty tired from the long travel so we ordered room service and it was exquisite! The rooms were spacious, clean and the hotel is in a great area! I highly recommend Melia Brasil 21!"

"Ótimas instalações "

"Quarto para uma pessoa com duas camas de solteiro com alturas diferentes, o que deu uma impressão de improviso. Poderiam ter oferecido um quarto com cama de casal. Localização excelente. Piscina so para constar, mal da para usar se houver uma outra pessoa la. Cafè da manha com muita oportunidade para melhorar. "

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"Quarto impecável, só não dou 5 estrelas devido ao café da manhã com pouca variedade e pouco espaço para os hóspedes se sentarem. O café da manhã de outros hotéis de mesma categoria e preço ou até mais baratos da região é bem superior. Se esse fator for determinante, aconselho a avaliar outras opções, como Fusion, Athos Bulcão, Nobile Monumental e etc"

"Tudo excelente!"

"Muito bom"

"Great hotel. Close to everything"

"Smooth check in and check out. The room was clean, and they cleaned it daily. Breakfast was good. I would stay here again."

"Ambiente e vista impecável, muito organizado e recomendo muito!"

"I was charged a fee to get the right room, the description said ground floor and it wasn’t when I checked in so they charged $270 for exchanging. The room was super dirty :sheets ,curtains ,floors, bathroom wasn’t cleaned toilet seat was yellow, I was having surgery so I had no choice but to stay, otherwise…."