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"Breakfast menu was great as well as the staff of Sear"

"The room was clean and a decent size. My overall experience was good. The only concern I had was the valet attendee (nothing major but it wasn't the most pleasant experience)."

"Nice hotel, great staff"

"Great still and will definitely be coming back again!"

"I went to Atlanta for a World Cup game and could not have been more pleased with this hotel. It was 5 minutes walking to the stadium through a fantastic shopping center and then through a beautiful park. The hotel itself was elegany and my room was huge. I did not purchase breakfast at their restaurant but saw it was available. Instead, I bought simple food items and coffee at their hotel lobby shop. The staff was super friendly. The rate was very reasonable! I would definitely stay again!"

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"Pull down bed dirty upon arrival , toilet and tub had massive back up so I couldn’t use to restroom the first day.Limited towels ! I was told that the hotel staff had to clean more towels so we had 2 small wash clothes the entire 3 days . Unacceptable ! No manager available during the weekend so I had to wait for a response only to receive $50. Not acceptable! Filing a dispute immediately because of the lack of sympathy on your part . Room was $358! 2 nights. The pool however was nice and I do...

"Best stay I’ve had while visiting Atlanta"

"Absolutely the place we could have hoped for, it was so centrally located, we never used our rental car, we did use Uber a few times, the facility and staff were top notch all around."

"Great"

"Amazing hotel with a decent view of downtown Atlanta."

"I saw on google this place doesn’t have the best reviews but if i’m being honest our stay was great. we stayed in one of the suites and it was really nice for the price. i will say the only thing that i did not like about this place is that you have to pay for parking or pay for valet parking. I don’t know the valet parking but the price for parking in their parking garage is okay priced but you get charged every time you leave the property. we stayed for just one night for the world cup and...

"Clean room"

"Good hotel"

"The location was near the metro, it had a beautiful landscape, walkable to places to eat, etc. all of this made my stay fantastic"

"I want to start by recognizing the outstanding customer service we received. Jada at the front desk was absolutely amazing. She was warm, professional, accommodating, and truly made us feel welcome from the moment we arrived. Every staff member we encountered throughout our stay was courteous and helpful, and they deserve recognition for the excellent job they do. Unfortunately, the room itself was a completely different experience. We booked a two-bedroom apartment because we were staying for...

"When we booked this place, we thought it would be a good stay, but unfortunately, it was a disappointing experience. We called housekeeping several times to clean our room, but it was never properly cleaned. Our bedsheets were not changed, even after we requested fresh ones, and they remained unchanged until the day we checked out. The room had bugs and roaches, and we even showed the staff pictures as proof, but nothing was done to address the issue. There was a big knife in our bathroom we...

"I thoroughly enjoyed my stay here, the room, the staff, the energy to help at all times were top notch. I forgot my passports in the room safe and 1 day later they were mailed back to me! Communication was immediate and pleasant. I also enjoyed the food at Zephyr, especially the salmon and crab cakes! I will definitely be returning to Hotel Phoenix!"

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