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"Clean rooms, Starbucks in the hotel me like that .. the one thing I’d say threw me off was the having to pay extra for the WiFi .. which I understand the concept but still if I am already staying in there why pay extra for the WiFi .. front desk staff is very helpful , valet great but chaotic especially at night Overall I enjoyed my stay.."

"This hotel was very clean, staff was very helpful but they were very busy as well, breakfast buffet was delicious we will be coming back"

"Nice hotel, great staff"

"Great still and will definitely be coming back again!"

"I went to Atlanta for a World Cup game and could not have been more pleased with this hotel. It was 5 minutes walking to the stadium through a fantastic shopping center and then through a beautiful park. The hotel itself was elegany and my room was huge. I did not purchase breakfast at their restaurant but saw it was available. Instead, I bought simple food items and coffee at their hotel lobby shop. The staff was super friendly. The rate was very reasonable! I would definitely stay again!"

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"To begin with the valet service cost $65, and they did not even attempt to assist with getting the luggage out. We had a “PREMIUM” room which included missing plaster on the sealing, marks on the walls, bubbles and rolls in the carpet, peeling wall paper, a bathroom mirror that was scaling and separating from its backing, black stains in the shower tile grout, rust dirt and hair in the shower drains, delamination of the bathroom door edges, large rust spots on the bathroom door frame, dust on...

"Breakfast was not complimentary but coffee is. Parking was $10"

"Best stay I’ve had while visiting Atlanta"

"Very disappointed travelled with children and had to cut my trip short has there was sharp item sticking from carpet maintenance service had to come to use pliers to remove object … please be careful to inspect rooms and carpet for any sharp object embedded in carpet … would not recommend this hotel due to my experience and it ruining my kids and I vacation"

"Seemed like they wanted to up charge everything, parking was 60$ That’s more than the car I was renting."

"Great location. Walking distance to major attractions. We are locals but when we stay in the city this is our go to hotel."

"The location was great and the staff were amazing."

"3rd time staying at this hotel. Always clean. Staff attended to our request to fix window shade that was not working properly and it was fixed within 30 minutes."

"Very nice hotel"

"The location was near the metro, it had a beautiful landscape, walkable to places to eat, etc. all of this made my stay fantastic"

"The hotel is gorgeous on the outside and is in close proximity to a MARTA station. The neighborhood has some decent coffee spots within walking distance. My stay started well with the staff member who greeted me during check-in late at night. She was tall, short-haired, with a darker complexion & very cordial and welcoming, even offering me a room upgrade. The room was very spacious with a living space and a desk. No fridge or microwave is an issue because people staying longer tend to have...

"When we booked this place, we thought it would be a good stay, but unfortunately, it was a disappointing experience. We called housekeeping several times to clean our room, but it was never properly cleaned. Our bedsheets were not changed, even after we requested fresh ones, and they remained unchanged until the day we checked out. The room had bugs and roaches, and we even showed the staff pictures as proof, but nothing was done to address the issue. There was a big knife in our bathroom we...

"I thoroughly enjoyed my stay here, the room, the staff, the energy to help at all times were top notch. I forgot my passports in the room safe and 1 day later they were mailed back to me! Communication was immediate and pleasant. I also enjoyed the food at Zephyr, especially the salmon and crab cakes! I will definitely be returning to Hotel Phoenix!"

"Very clean"