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"Breakfast was very good"

"Property was neat and tidy. Staff were friendly and helpful."

"جيدة ولكن صوت الطائرات مزعج"

"Nicely laid out, pleasing and helpful staff. Attractive decor. Conveniently located close to OR."

"The breakfast feels fresh, The rooms are clean, The hotel staff are intentional about their customer service. "

"I loved the attention to detail in the room. Chocolate on the desk next to the bed, cabinet to enclose the mini fridge and snacks, bottled water, ice already in the ice bucket, slippers by the bed and a personal message on the tv when I walked in. It was elegance through and through. The staff were amazing and it was only a two minute walk from the O.R. Tambo Airport. My only regret is that I didn’t arrive until 8:15pm and had to leave by 8:30am the next morning to catch another flight. I...

"Spent 4 nights in the hotel, 3 issues faced for a 5star hotel, internet was weak, tv had no Netflix or amazon prime application, they refused to bring a microwave to my suite as well as refused to warm my meals unless it was purchased from their restaurant lol."

"Staff very friendly the only disappointing thing is airport shuttle always late and not going straight to the hotel. Going to drop off other people different places like school and work. Nearly missed my flight. If they had communicated, was going to opt for a taxi."

"Nice clean property in a good location. Breakfast was very good."

"Prima locatie, schone ruime kamer, goede voorzieningen en een goed ontbijt. Receptie personeel is echter niet allemaal even vriendelijk en behulpzaam. "

"Breakfast was not included "

"Rooms are looking dated, and the television didn't work but great breakfast it was very good"

"Great"

"Breakfast was great."

"Stayed here simply as a nights stopover before air transfer and it serves that purpose as it is close to the airport, safe, and has a regular shuttle. Breakfast is good too with many selections bound to satisfy anyone. On the other hand our room was not very clean: dirt on the sheets and the bathroom was particularly bad with water leaking across the floor, cold and unappealing, and the shower was grotesquely dirty. We faced the pool too which was always packed with screaming children. I...

"Very well located 5min walk from Rosebank Gautrain station. It was easy and convenient to make the return journey to the airport. The staff were all very polite and attentive, I interacted with security, reception, restaurant and cleaning staff and all were exceptionally helpful. I appreciated the hotel preparing a packed breakfast for a safari trip starting early before the breakfast buffet was opened. I had the breakfast buffet on 3 mornings and it was excellent in terms of variety of...

"The ratings would have been higher had the property paid attention to critical service issues that were identified and brought to their attention. I was in room 553 and complained from the first day of an unpleasant odor emanating from the drains (face basin, tub, and shower) in the bathroom. Instead of moving my reservation to a different room, they just removed the caps of the drain, stating they cleaned them. That was far from the truth; we instead had to deal with the unpleasant smell for...