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"Highly recommended. Perfect view of Tower Bridge,helpful staff and delicious food at on sight restaurant ."

"Great location. Super staff and facilities. Smart restaurants with excellent service and food quality."

"Room was clean and neat in a very central area for an affordable price"

"I suggest asking for above ground room as part of the reservation."

"Room without windows, dark, phone in the room didn’t work, no coffee machine, checking person was very unpleasant. Do not recommend, probably should have gone to Marriott next door."

"Lieu idéal pour l’embarcadère et le bus, vue sur la tamise depuis la chambre agréable, bar au top. bémol sur l’amabilité du personnelle ainsi que les services pas de tv pourtant on avait la télécommande, pas de sèche cheveux.."

"The location of this hotel is great. It is very close to Paddington Station which means and easy way to get anywhere. For example, it was 30 minutes from Heathrow Airport. The room was quiet and clean. My only complaint, no airconditioning and we had record highs of 30+ degrees (over 90F). The breakfast was a proper English one, no powdered eggs here. The staff was excellent, very nice and helpful"

"Good"

"Nice stay, rooms are small but clean and AC worked well, Iron& Blow dryer in rooms...great breakfast buffet, helpful staff, but elevators are slow."

"Some of the stall were really good but others were so so. Really didn’t appreciate the guy trying to charge me 20£ for an hour early check in after 8hr flight plus an 1hr travel to hotel. Room was super small but stuff put a decent effort in"

"Everything is perfect with this hotel except for the blackout curtains. We were giving a room on the first floor closer to street lights and traffic which made it hard to sleep with all the lights and noise."

"I love the convenience of the location and its spot on the banks of the Thames. The reception staff are friendly and helpful. The staff working at the various restaurants and bars were some of the nicest and most fun people I met! The only issue was the contactless check-in I tried through the guest portal. It didn't seem to work properly and I had to check-in at the front desk in the end which was inconvenient. The other issue was room service. While the service itself was great, I got...

"This hotel was reasonably priced so my expectations were not high. This hotel has over 1000 rooms and is the hotel where a bus load or 2 drop off 100 people at one go. There is nothing wrong with that but it was full of children on school trips. It can get very noisy. I booked a 2 nights stay. The room given to us was a family room 1 double and 1 single. The room was tatty. The bathroom door would not shut as the door was too big! The beds were comfortable and the pillows were nice. The bed...

"Great classic hotel. People are great and wonderful location"

"The elevator was not working most of the time I was there. I had to lug my very heavy bag down 4 flights on my departure. I was lucky that one elevator was working when I arrived, but 30 minutes later after checking in and heading out both of the elevators were out of service and they remained out of service until my departure."

"No convenience/gift shop. Breakfast is across the street. However, food was good."

"It’s was a great stay for 3 of us. It was a great location in an old building (actually reminded us of a tenement from NYC) The shared bathroom/showers were actually quite convenient as we could all use separate facilities at the same time. The room on the first floor was a bit warm and a bit loud until midnight but would not say it affected our stay. Would recommend."

"Average "

"Comfortable quiet convenient"