البحث عن فنادق في جواناكاستا

"All of our cash was stolen from our room the day after we got there. Staff literally searched through all of our bags. Front desk staff and management couldn't have cared less, gave us the runaround for days before finally agreeing to refund us. Here we are, a month after our vacation, and we have not been refunded. Unacceptable for how expensive this resort is. Also had multiple large, venomous spiders in our room."

"I liked that it was a family oriented environment great place to take your kids. It wasn’t loud and crazy. It was peaceful. The staff were really friendly and kind. The food was good for an all inclusive resort. I could appreciate the quality of service they try to provide for their guests. From the food that is cooked and to all the staff. You can tell they truly care in providing the best experience for their guests."

"Excellent food, nice people,"

"Even after speaking with the every level of management my stay was ruined due to the entry to my room was never secure. I was told upon checkin the door was broken and being repaired. The door was never repaired and anyone could push my door and gain entry. I wrote a lengthy email with no response. Whenever the hotel staff entered my room to clean, refill the fridge or turn down for the evening my door was left unsecured. One of the staff members opened my room safe while we were out and left a...

"La atención del personal en general se lleva un 100 cada uno puso de su parte para que la estancia sea agradable, en cuanto habitación la infraestructura se nota descuidada, el sofá cama tenia polvo y no tenia buen olor me gustó y me llamó la atención que a la hora de cambiar las habitaciones se cambie el edredón también eso es 100% positivo. En cuánto a la comida esperaba un menú más variable quizás no tan básico, pero no significa que el sabor estaba mal. El área de piscinas estaban...

"Absolutely beautiful. Lots of onsite activities and it was really easy to plan excursions and trips into the more populated areas. The only thing that needs improvement was the food. Sabernero Steakhouse was delicious but all of the other food was extremely low quality for the price. Definitely expected way better for a resort of that caliber. The staff was excellent, the property and rooms were clean. They were very on top of resetting and cleaning the rooms each day as well. Overall, I’d...

"Good food and drinks. Bacon at breakfast would be nice."

"Staff was wonderful and food was great!"

"Buffet was average, restaurants were good"

"The room was well equipped and comfortable. Bathrooms could use a little maintenance with the drains. Most of the staff were very helpful and friendly. Enrique was amazing and took extra time to make sure all our dining needs were met. Also special acknowledgement to David, Andreas and Fernando."

"Beautiful property and room! The pools are plentiful and never felt crowded—we saw a monkey! Treat yourself to an evening sunset by the lobby bar—breathtaking! The beach is ona beautiful cove. My kids enjoyed the rocky areas for “tidepooling” for hermit crabs, fish, etc. There is a nice reef right off the beach where daily snorkeling activities are available. We saw a puffer fish, some colorful tropical fish and a spotted ray. Note the beach is public, but the locals are friendly and not...

"Viajamos 5 personas de mi familia y 3 tuvimos alergia a la comidas mi hijo y yo perdimos un di a recuperándonos pero mi hija tuvo que ir al doctor a que la inyectaran y tuvimos que pagar el doctor y la medicina de nuestra bolsa no se isieron responsables en ningún momento de nada muy mala atención en ese aspecto no nos compensaron de ninyuna forma los días que perdimos por su comida"

"Wonderful stay and location. Housekeeping kept removing our robes for some reason but other than that everything was stellar."

"Booked this place for 3 people, total 1 week stay. I paid over $6000 for three of us to be all inclusive. Once we got there they told us all inclusive includes Smirnoff vodka, and any drinks under 12$. So they have all their drinks at over $13+. Basically we stayed for a week, at checkout i was given a $1,516.00 bill on top of the $14k i paid to stay here for a week. Staff was great. BE AWARE OF THE SURPRISE BILL during checkout. Room service they told us is included but they charged me $11 to...

"We arrived at 2:00PM and were told the room was not ready. We had to wait 4 hours, until 6:00PM until we were given a room key. Upon arriving in the room, which was dated, and showed obvious wear and tear, we attempted to take showers. The room had no hot water. Towel hanger was broken off the wall, overall old and worn. We asked to be moved to a different room, and the next day we did. The second room had a major electrical issue. No electricity the entire night. No Air Conditioning. Absolutely...

"This is the best place you can imagine, super nice people, the staff is absolutely phenomenal Will definitely stay here again."