Hotel with a Concierge in Hambantota District from AED 245

"The hotel was beautiful. The staff was incredible. We loved our time at Yala Jetwing."

"There is a lack of professionalism, so I would very much not recommend booking any safari through them. They were not available at the time of the booking to facilitate communication, so I didn't end up having a safari. Long periods of no power (other places nearby would sometimes have backups, so yes this was their problem). That said the room itself was quite nice and clean, and they had battery powered lamps available so you could actually see it. Their demeanor at the end of my stay where they accused me of not paying before leaving (then shortly after recanted) was not my favorite. Needs more accountable management."

"The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!"

"Excellent service, kind staff. Food was delicious. Rooms were spacious and clean"

"Great safari and pool villa and very kind and great staff. More than a Hilton "

"We had a wonderful 4 night stay at Coco Tangalle , we stayed in the King Coco room & it was an amazing space , large with our own private patio . Suresh looked after us during our stay & was very helpful . We would have liked to see a small refrigerator in our room & tea/coffee facilities however Suresh was very happy to place our wine in their fridge & serve it on request , he also bought us a pot of tea every morning . Gorgeous restaurant & pool with staff always ready to assist , would happily stay again "

"Room very clean and good stock of toiletries including bath robe and slippers. Coffee making machine + coffee pods as an extra to normal supply of teas and coffees in sachets. We had a suite which was excellent with a lot of space and facilities including iron/ ironing table. Large bailcony with loungers+ towels. Breakfast buffet style - reasonable choice. Large hotel, staff generally helpful but service therefore less personal. My suitcase flew off the shuttle as maybe not placed correctly and was badly scratched. No apology. "

"WOW, this place is the real deal. Such a special place. Service, food, rooms, beach all incredible."

"Magnifique vue sur le lac. Hôtel idéalement placé car pas trop loin de la ville. Cependant déjeuner pas super pour 6€ par personne. La chambre est bien mais les finitions 0 par contre le personnel est au petit soin. Manque de sun bed au bord de la piscine. "