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"Everything about this hotel is perfect and I will be back as soon as possible."

"Proximité de plusieurs attraits et restaurants"

"Loved: facilities, staff, food fantastic. Spa wonderful but some minor repairs required. Nothing to detract from our stay. Enjoyed tasting menu with wine flight and also James Martin’s restaurant. All in all a great stay, would definitely like to return"

"We PREPAID two super king rooms for a night to a cruise trip the next day. This was a family trip to celebrate my mother-in-law’s 80th birthday. To our horror, we arrived in the evening to only learned from the hotel staff that the two rooms we prepaid have been given away. The staff offered us complimentary drinks and said they would place us to their sister hotel “nearby”. We booked this hotel because it’s near the port and newly remodeled. I asked the staff to make sure the sister hotel is...

"Good proximity to Brockenhurst and Lynhurst. Leisure facilities and gardens are very good and staff are helpful. However the hotel rooms needs updating and refurbishing. The restaurant food in the evening is very mediocre eg oven cooked fish and chips. The staff obliged us in changing rooms as above was a very noisy corridor or guest ?? however we were changed to an equally noisy room over kitchen by reception staff. For these reasons we would not return."

"Very good overnight stay for a cruise, check in great, nice bar and restaurant, room big and clean, bed a little firm for my liking but good night's rest!"

"Lovely location and breakfast"

"Great room with plenty of space for 2 kids. Check in desk isn’t always staffed, so took a few mins when we arrived but they were lovely when we did check in. Parking spaces are limited but loads of on street which was free 8pm-8am and. A couple of hours was only £3. Near to plenty of nice restaurants and walking distance to docks. Will definitely use again"

"The hotel itself was fine and we didn’t have any major issues. However, if I had paid closer attention when booking and realized there was no AC, I definitely would not have booked it. They provided a fan in each room, but it was quite loud. Thankfully, we only stayed for one night. The biggest plus is the location—it’s super close to the cruise port."

"This hotel was in immaculate grounds and the man serving us when we checked in was fantastic - so helpful. We looked at the pool, which was understandably full of happy kids. The staff informed us that no kids were allowed from 7pm so we delayed our visit to the pool until 7pm. However the pool continued to be full of kids until 7.30pm. We were then late for dinner so enquired at the restaurant as to what they could offer a gluten-free vegetarian. Apparently only a caesar salad, which was...

"Room was clean, needed to ask for another set of towels. Would have liked water glasses. Staff very helpful!!"