Cheap Hotels in Henrico County from AED 253

"Absolutely fantastic"

"Stood 3 nights. Room was clean. Bed comfy. Nice quiet hotel. Staff was nice. Only negative thing was only 1 elevator working so it was long waiting period to get on the elevator. "

"Very clean and great customer service "

"I booked a reservation through Hotels.com but mistakenly selected the wrong date (4/1 instead of 3/31). We realized the error when my technician attempted to check in. The reservation had been made only about four hours prior to his arrival. When we contacted the front desk to request a correction, the clerk refused to accommodate the change, stating that 24 hours’ notice was required. Meanwhile, Hotels.com spent over 45 minutes attempting to call the front desk, but no one answered. During this time, my technician remained in the lobby for over an hour, waiting in uncomfortable conditions while I coordinated with Hotels.com. He also requested the name of the general manager and the best time to contact him/her but was only handed a business card with the phone number highlighted. The front desk clerk refused to provide the GM’s name or indicate the best time to reach them. At one point, the clerk disappeared entirely and stopped answering calls, only returning when another guest arrived to check in. Ultimately, we were forced to abandon the reservation and book another stay for my technician for the correct night (3/31). This experience was extremely frustrating and unprofessional, and based on this incident, I will not be booking with this hotel brand again in the future. I would appreciate a response regarding this matter."

"Nothing like the photos, my room was old and dirty. "

"Staff was nice but hotel only looks nice in the lobby. At night there were men hanging out in the lobby. Not something you want to experience coming off a long drive with small children. My room stinked like smoke and smelly feet and there was hair in my shower. The television only had channel 5 and was dated. "

"We booked a room just to take the kids swimming. They enjoyed the pool and the hot tub. The room was not clean. The arms of the chair was sticky, the lamp switch was sticky, the inside of the bathroom door looks like it had poo smeared on the door. If properly cleaned, I would have liked my stay very much."

"Enjoyed the breakfast, and it's located in a great area."

"Elevators constantly not working over and over "