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"Had to get an early flight so stayed here the night before - the staff was informative and the shuttle bus goes right outside the hotel which is ideal. Bar and food is very good with the room being spacious enough for two people. Bigger suitcase might get bit crowded. One hair was found on the bed but above on the blanket so removed with a tissue - nothing else was found but still not ideal."

"The room was very clean and the staff were very helpful."

"Great condition hotel, staff were helpful and friendly. We had dinner in the SharkClub and we had a lovely meal served by Ellie M who did an amazing job."

"Very noisy guests but hotel, room & staff were excellent."

"Everyone really helpful and a great place to stay."

"older building, bathroom set up akward"

"Great location for Gatwick Airport and good reception staff. Unfortunately the hotel bedroom door lock was faulty, requiring staff to break the door lock to get access. I was then given a different room that had a torn carpet and a bathroom door that didn't close."

"Stayed for business. Great location, easy to find via maps and ample secure parking. Easy check-in process and room was pleasant with good facilities. Lovely addition of free parking & breakfast via Expedia. Quality breakfast with plenty of options, fresh coffee and juices. No complaints and would gladly stay again if needed."

"No breakfast "

"The breakfast was terrible. We were told on arrival that a continental breakfast was only available. If a European guest was offered this meal, they would have truly insulted as we were .when we used this hotel last year, we had a full English breakfast which was very good. The food standards now are appalling."

"Staff were very friendly and helpful. Only ate there for breakfast but that was plentiful and well cooked. Spa facilities were nice and clean. Pool temperature good."

"It was a excellent clean hotel, great staff, room and brekkie was amazing also."

"Stayed here over the bank holiday as a family of 4. The hotel itself is nice and the outside space is green and relaxing. However, we were given a very hot top-floor room during 28°C weather, with no air conditioning and windows that barely opened. The fan provided did not help and none of us could sleep. This room really should not have been given to a family in such hot weather in the first place. At 2am we had to ask for another room, which meant moving tired children in the middle of the...

"Couldn’t fault the people. The bathroom will need a refurb soon. The only hotel where I have stayed recently to find the soap dispenser doesn’t fall apart when depressed!"

"Everything was great"

"Breakfast was lovely good choice Staff friendly despite being close to busy road & station couldn’t hear it slept very well & short walk to town of Arundel Plenty of parking @ hotel Highly recommended "

"Lovely hotel. Really nice room. Food was good, staff really nice and helpful. Would go again"

"Beautiful property and a wonderful dinner and breakfast. All of the staff were kind and helpful. A wonderful stay!"

"The room was in the annex and the basement. It was clean and well maintained had tea and coffee. Staff were friendly and helpful and the food was good "

"Lobby was spacious with lots of seating. Excellent breakfast. Great food at the restaurant, we ate there 3 times! Comfortable bed. Only downside was the hallways getting to our room, very dingy and dated."