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"I stayed in a Captain room. It was big! Super clean, with what I'd expect from a budget hotel. No fridge. The bathroom was fairly small but not too bad. The door was very annoying - every time another door on my floor moved, my door also moved and made noise. I wedged my suitcase against it and that helped. The staff were lovely. The breakfast was ok. The bed was very comfy - though the pillows are very soft."

"small, clean, functional room for one night. Location great for access to sights."

"Clean comfortable room. Good breakfast buffet. Nice swimming pool. Close to Tivoli Gardens. Nice bar and brasserie serving good food. Very friendly competent staff."

"The bed comforter was fluffy, with soft pillows. The breakfast was a fantastic taste sensation. The staff was so helpful & courteous."

"Love the hotel! Great location! Staff was very kind & accommodating. The room could have been cleaner but the staff offered to clean the room again which was nice. Highly recommend and would come back here again!"

"It beats a hostel but it was a fairly underwhelming capsule experience. Roomy enough to not need a locker but barely big enough to fit luggage. Getting across your belongings to bed was awkward and clunky. Check-in for me was unattended and despite me being in the tech industry the process was pretty buggy (checkout was a very easy though). Otherwise I saw that the staff were very helpful to others and that there was a nice area to work in, have coffee, drinks, eat, and decompress. The location...

"Good loby and breakfast. Room was a good size but bathroom fixtures.and fitting were tired and need a deep clean."

"The front desk staff was cold and not very approachable. I even tried to get assistance with having something printed and was told by the manager that “this is not the Lincoln hotel” and so I was not able to get assistance. A thing as courteous as a greeting of Good morning was ignored by staff, despite the fact that I said so three times to her directly. Though the location was great, I definitely would NOT recommend. This property is definitely a 2 star rating. Ty"

"No one cleaned my room in the 2 nights that I stayed there. It was disgusting, no one should book this hotel. Even worse, at 2:30am a female employee came knocking on my door and said I was being too loud and that if I did not open my door she would come in. I was alone, sleeping, with the TV on. This is behaviour is unacceptable by an employee and no one should feel threatened like this. I contacted the hotel and they would refused to admit to this saying that there were no FEMALE employees...

"The hotel was close to everything- stores, park, restaurants, etc."

"It was too far from area attractions to be useful. The Uber ride the 2 miles or less from central station was $25 US. We quickly learned to use public transport. There is a bus stop a short walk from the hotel. After returning to our room exhausted from a full day we were greeted by a cockroach. It scurried away before we could kill it. We had no food in our room to attract it. We discussed calling management but decided they would offer to move us and we were too tired to pack up and move...

"Highly recommend a stay. Staff are friendly, hotel room was perfect, clean and modern. Not far from the Metro which was perfect to getting to and from the airport (15mins). Also close to many attractions. Would definitely stay there again and can’t recommend it enough. We had an issue with our bathroom sink not draining. They fixed it straight away. Copenhagen - beautiful Staff were friendly and courteous."

"Amazing"

"Hotel was OK for the price. The bathroom was on the small side. Water from shower covered the whole floor."

"Great buffet breakfast. The facilities in the room were a fair bit wanting. There’s no phone in the room and no easy way to contact reception. I have since stayed at Scandic grand central. There’s a QR code to access reception. If at all there was a QR code , it was poorly displayed. Inexplicably, the housekeeping staff did not replenish the coffee/ tea bags. The lack of USB charging ports is rather difficult to understand in this day and age. Couldn’t be that costly to introduce for a travel...