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"Early pool access was a plus! Buffet breakfast was wonderful -very tasty and generous servings-coffee🙌 nice and strong!!! Staff was so friendly and willing to help. Onda Restaurant could use some more training- very inefficient-we asked for glasses for water ( and water) 5+ times with different staff and several members of our party (9 of us) asking. At one point I went up to the counter to ask and still nothing for a bit. Food was tasty! Found a dead cockroach on the bathroom floor- otherwise...

"FIR doesn’t disappoint. I would definitely stay here again. Beautifully landscaped property, quaint indoors, friendly and helpful staff, excellent meals. Just perfect."

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"The best part is the location beach front. The staff were not too friendly and they are good at saying no to their hotel guests. There’s construction everywhere. No reliable television service. Food is mediocre for the price. They charge for everything even for ice. They need more training in hospitality because we felt not too welcome during our stay."

"The beach is very close by and the air conditioner worked fine. The room we originally rented was tiny with no place to sit. We upgraded to a two bedroom cottage which had a TV but in my opinion is overpriced. The hotel is in need of renovation especially the guest rooms. The pool was empty and not available while we were there. Mgt did give me a 17%? discount for the inconvenience. The restaraunts menu had plenty of options but only had six items available."

"Nice and quite"

"Good service"

"Bellagio Hotel is a hidden gem in the country with the most beautiful scenery and landscape, there is a restaurant inside the premise without any elevator to catch or drive to similar to how Hawaii once was. A wonderful lady manager name Mira made our stay comfortable and welcome along with her staff. Mahalo & Aloha, Will Yun"

"Our stay was not bad overall. The room was comfortable and the location was convenient. However, I think the staff could be friendlier and more welcoming to the guests. With better customer service; the experience much better more enjoyable."

"The property is great if you’re looking for a relaxing experience. It’s a small property but really nicely updated with modern amenities but still keeps the local charm. On-site guard is really courteous and helpful. It is a property overseen by the bigger Urban Wave Resort. You’d need to pick up the key from there and a helpful staff will guide/accompany you to the location of Balai Balatong. Had a pleasant stay even though only for a night to catch an early flight at the airport."

"Water pressure in the washroom was so low. Smell was bad in the washroom. In other word sanitation was bad."

"Staff was friendly and helpful"

"What an amazing and welcoming staff! They made our stay very comfortable and relaxing!"

"The property is very outdated and if this was somewhere else, the property would be condemed. There is mold in the ceiling. Spiders and bugs in every lightbulb. The bathroom reeked of urine and I found out that there was a leak from the toilet going to the bathroom drain when you flush. The stench was unbearable. The sink is out of alignment from the sink and draining into the bottom of the stairwell. The bed linens smelled liked they were not washed. The AC was noisy and made it unbearable to...

"It was good room no any issue"

"Not bad can’t complain "

"The place needs renovations. It looks so old inside. "