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"This is a great location to stay at if you are headed to La Union. Aureo is super close to being a 5 star review, they were just missing the little details that separate from "Good" to "Excellent". We had to ask for several items in our room that are basics (slippers, body soap, shampoo, extra towels). Once asked for, the staff responded immediately however we should not have had to ask for those things when booking a villa suite. Property is well maintained however there are still areas...

"The outstanding customer service. From the security guard, door man, front desk, help desk, restaurants, the continental breakfast, clean hallways, clean rooms and outstanding room services. Job well done to all staff. I’ll be back!"

"رائعة"

"The staff have great customer service skill especially the Front desk staff. Keep up the good work! Kudos to everyone at Hotel Mercante. We had a great stay. Vigan is a lovey place with rich history."

"It's our 2nd visit, staff are very warm and welcoming, hotel rooms are very clean,quiet and comfortable. Swimming pool and beautiful beach. Delicious food served at the restaurant. We will return."

"Pool Some amenities are not available like the obstacle pool"

"All good service.place is good.staff are good. Overall excellent,…"

"Very helpful & courteous staff. Clean room and surroundings"

"Great"

"FIR doesn’t disappoint. I would definitely stay here again. Beautifully landscaped property, quaint indoors, friendly and helpful staff, excellent meals. Just perfect."

"The water in the shower was cold. They asked us if we want to move to snother room but we said it’s fine. They’re very helpful."

"Picture didn’t align with room Room was sold on to others before we arrived while we booked 3 hrs in advance. Chaos in Booking system. New room was poor quality We asked for broom to clean floor ourselves Bathroom very small No hot water Person 5/6 had to sleep on matras on the ground while it is a 6 person room overpriced for what you get. Disappointing experience. Never had issues with agoda or hotels.com."

"If all you need is a place to sleep and wash this is for you but of you plan on spending any time there i would suggest elsewhere."