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"This hotel sits next to train/metro station, which makes it accessible but away from Tokyo’s crowded areas. It’s only about 15 train ride to Tokyo station. Room was clean. The main reason I booked this hotel is how spacious the rooms are. A rare find in Tokyo with such affordable price. The hot bath is a plus and useful especially at night after walking all day. I only tried the breakfast which had great selections."

"Location was great. However the room was terrible! Cramped, no storage space, noisy, and the negatives could go on. The outside of the building looked like a high-rise jail block house. And the room seemed like a prison cell. We had a single double bed that was pushed up to one wall and only allowed about 16 inched of space on the other side to walk around. No storage, only a couple of hanging hooks. Bath area was of modular design with plumbing below raised floor. I'm 6 foot tall and I...

"温泉とサウナがとても良い。"

"It was very accomodating and friendly, though I was only really there to crash out after a long flight. Very interesting location as well."

"ラウンジやアメニティが充実していてよかった。トイレとバスが別なのも好きです。 ラウンジが混雑していて、お菓子が争奪戦みたいになっているのが残念でした。"

"Everything was exceptional and always very helpful."

"All good"

"Location is ideal for us, not too close to the busy Dotonbori area but within walking distance. It is beside the OCAT (Osaka City Air Terminal?), which is connected to the underground train stations. On a rainy day, it is convenient to use the underground that leads to Namba Station and also to Dotonbori area. There is 7/11 inside the building (4th floor), almost for exclusive use of hotel guests only. Amenities and supplies are left at your door on a daily basis and room cleaning is done on...

"The bakery downstairs is out of this world. The rooms are very tiny."

"Outdated rooms, but otherwise a nice hotel. Delicious breakfast. It has several restaurants, a 7/11 store and even a pharmacy. Staff is helpful. A 15-minute walk to Shinjuku Station. "

"The hotel was super clean and in a excellent location ."

"Wonderful hotel. Conveniently located across the street from the JR train line. Excellent breakfast and amenities. Everything was super-clean and staff was friendly and helpful. Egen had Netflix! Glad we stayed here."

"Place is awesomely centrally located and close to everything"

"朝食 ・受付の職員の喋り方がモサモサしていて聞き取りづらい。 ・カレーが硫黄臭い。 ・ソーセージの質が悪い。家で市販品をゆでたほうが美味い。 スタッフ ・丁寧だが芝居がかった挙動でぎこちない。外国人職員がやや不自由な日本語で接客。満足できない。 ・駐車場 利用・精算方法についての説明が不十分で、外出の際出口でバーが下りてしまい、ホテルの中に戻る羽目になった。 ・チェックイン 朝食込みのプランで予約していたにも関わらずチェックインのときに機械操作した際、朝食追加料金プランが表示された。スタッフに伝えると有人窓口に案内されたがその際「操作を誤られたお客様です」と引き継いでいた。初っ端から不愉快だった。 部屋 ・冷蔵庫の前に何かの液体が垂れていて、直径1〜2センチの丸いシミが出来ていた。ベタベタしていそうで不快だった。フロントに電話したら「部屋をお取替えします」。内装を選んで予約していたので、それで解決する話ではない。すぐにスタッフが掃除に来てくれたが、不信感が湧いた。 ・一階にローソンがあり、品揃えがよく便利だった。朝食はレストランでとらず、ローソンで調達した方が数段よい。"

"Like all hotels in Japan the room was small, but enough for one person. Plus you only need a bathroom and a bed."

"Room was on the small side, have to climb over wife to go to the toilet, room would have suited a single bed, lifts very busy in morning, suggesting go up to get down with your luggage"

"Not so clean room"

"窓から見える海が綺麗で富士山も見る事ができました。ビュッフェはとても楽しめて家族連れにピッタリなホテルでした。スタッフの方もとても親切で良い旅でした。"

"Gorgeous hotel. Great location to walk to museums. The public bath on 31st floor is spectacular. 3 minute walk to lovely path along the river."