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"Great new hotel with spacious rooms and modern facilities however the location is only ideal if you need a quick access to the International Airport KTI otherwise no much to do around the Hotel"

"The hotel was nice and the room was really spacious. The only minor issue was the hair left in the bathroom shower and on the bathroom floor. The staff were really pleasant and helpful, especially with exchanging dollars for the local currency."

"We had a wonderful stay and would happily recommend this place. The property was clean, comfortable, and exactly as described. Communication was easy, and everything we needed was provided. The location was excellent, especially for anyone new to the city. It made getting around simple and provided convenient access to many of the area's attractions, restaurants, and neighborhoods. Overall, a great experience and a perfect home base for exploring the city."

"So the positives, the hotel itself was very nice, the food was a good standard, and the staff for the most part were excellent. The upgrade we received, along with the bottle of wine as compensation for the issues below were greatly appreciated. If not for these issues, I would certainly recommend this hotel. However, unfortunately the two days that we spent at the Palace Gate were marred by a large male party celebrating a 40th birthday. Regrettably the management/staff had no idea how to...

"Good"

"The bathroom sink was in the living room area. The room was crowded"

"非常好的體驗"

"タクシーやツクツクの手配もしてもらった 個人のスマホでの対応だったように見えた 施設設備最高　満足のいくものだった"

"I’ve been fortunate enough to stay in many 5 star hotels across the world, this is one of my favourites. The staff, history and atmosphere create a sense of effortless elegance that other hotels just can’t replicate. "

"I like that the place was quiet and very clean. The staff was helpful. This is why I book one extend stay while I was there. I also book another stay for next month in July. I have made this hotel my home away from home. Keep up the excellent work."

"So, I am uncertain if not cooling lobbies and hallways is simply a Cambodia thing, or if its related to the current Middle East situation But there was no cooling at all in public spaces. The room AC was fine cooled the room down quickly Every single television channel was a blur, one "American" channel "CNBC" other English channels like Australian News, BBC and NHK Staff very helpful"

"Very nice"

"N/a"

"We had a wonderful two-night stay at Shangri-La Phnom Penh with our family, and the overall experience was excellent. From the moment we arrived, the staff were warm, friendly, and made us feel very comfortable throughout our stay. Both check-in and check-out were smooth and hassle-free, which set a great tone for the visit. The breakfast buffet offered a good variety, although there were no Indian options available by default. When we requested some, the chef and team were very accommodating...

"The.staff and breakfast was grreat.. however I checked into a dirty room. The shower drain was clogged and smells and ran out of shampoo and body wash. Also all the counter tops was very dusty. I asked for another room but I checked in at 11pm so I had to wait until the next day to get another room. I went up stairs to see the pool and it had a like 30 pigeons driimk and hanging out on the side of the pool. It looked dirty. I Would not swim in that pool."

"とても良かったです"