Hotel with a Concierge in Kerala from AED 174

"Excellent rooms."

"Internet was fast. Rooms were clean and spacious. Breakfast was a wide variety.All staff were friendly and courteous. Had an amazing stay. Close to the airport and coutesy shuttle was available "

"Very attentive staff. Great amenities. Delicious food. I will be coming again. "

"Kind and friendly staff, enjoyed every moment."

"Beautiful hotel in the mountains. The rooms are perfect and the staff really makes your stay super comfortable - alert, friendly, and knowledgeable. At check in, Harshita was so attentive that she told us to go straight to afternoon tea and complete check in later so we dont miss it. The staff riding us back and forth in buggies always greeted us with a smile. At the resturant ive had some of the most delicious food of my life. Chef Aarif is OUTSTANDING! Sous chef Kunal came to meet us both nights we dined there and even ensured a special veg biryani for us on the second night. We got late to dinner around closing time, but still our friendly servers Rustam and Rajnish, welcomed us with so much warmth, telling us they were waiting for us. They served us peacefully, checked in on us and just provided a most memorable stay. Thank you to everyone at this hotel!!"

"Nice and clean room. Excellent breakfast! The room tv didn’t work, we escalated few times without any success. Also, had an issue with spa booking but it worked at the end and the massage was worth it."

"Bathroom was stinking and sink had cracked. Hard to set water temperature in shower. Staff was not courteous. The elevators were not secured"

"We have been to this resort several times and always have a wonderful stay. Breakfast is amazing - looking out over the pool to the sea never gets old - and the service and items available at breakfast are fantastic. Reception is good and helpful, the gym is good (if a little too warm) and all staff are very friendly. The only minor gripe is that we always stay in the deluxe suites 402 this time, but the other ones on other ocassions (which are all very comfortable) but none of the fridges in these rooms are cold enough. Our friends stayed in one of the other rooms and their fridge worked properly. "

"the rooms are good but some smell mouldy the air conditioning needs to be cleaned for better air quality"