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"The overall property was great, including the staff (superb). The problem was the hot water was broken, and unless you asked, no one was going to say anything. As a paying customer, the staff should’ve been calling each and every occupant to let them know what was going on two out of my three nights or without hot water without any kind of a follow-up. "

"Yes"

"Everybody was very friendly and I enjoyed my stay there I will go back"

"I have no complaints this is my second time staying here, never had a bad experience."

"Excellent hotel!"

"Everything was excellent. "

"Room was disgustingly dirty, the accent chair had something that looked like old vomit running down the front that was never cleaned, the room and furniture was overused with very obvious damages that should’ve been either replaced or updated. The kitchen/Breakfast area was relocated to another part of the hotel and the food pots were placed on hot plates that were not turned on therefore the food was not being properly heated and just sitting there building bacteria Not to mention the lobby...

"The facility was clean and pleasant. It was my first stay and a very good first impression. I did not have breakfast nor used the parking facility. The restuarant and front desk staff was pleasant and helpful."

"The hotel is located close to constant spring Ave where all the restaurants and live action is. The hotel and staff were absolutely lovely. Breakfast was excellent. No excessive noise and surrounding were safe for walking to the grocery store, a 20 min walk. I enjoyedy stay at the Hotel Four Seasons."

"The staff at the hotel were extremely efficient, kind and helpful. I would highly recommend this hotel for anyone visiting Kingston."

"The property grounds are absolutely beautiful . The building is immaculate, dining area is warm, homely and fine dining with delicious food. We certainly felt the Jamaican culture at this hotel. Rooms are luxurious as well. Very respectful staff. "

"Property needs to be updated. Old fixtures and would do good with some painting. Staff is ok - polite , nothing to rave about. Restaurant is good- breakfast was interesting they count how many pieces of food is on the plate and for some reason the food is always cold even though you just place the order. Need also better lighting in rooms especially bathroom."

"The propety was nice and clean the only downcall was the intrnet it was very slow and it kept logging off."