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"The staff were excellent and very friendly throughout my stay. Unfortunately, the cleanliness of the hotel and room was disappointing. The room also had very poor lighting, which made it feel darker and less comfortable than it should have been. The food was another area that could use improvement. I expected better quality for the price. Overall, the staff were definitely the highlight of my stay, but the cleanliness, food, and room lighting made the experience less enjoyable than I expected."

"This resort was absolutely incredible. The hotel grounds are well kept and provide so much in terms of wellness. The views and offerings are great. The drinks and food are good for the most part. The only critique is that many of the servers in the general Resturant are not very attentive. The omakase was phenomenal though! But must be prepaid and books quickly. The beachfront room is breathtaking. The hotel is a bit of a commute from the airport and other attractions. But the commute isn’t very...

"Very clean, air conditioner was amazing, and staff were very helpful."

"We had a great stay at Hotel Resort Mahahual! The location was perfect for us—very close to Majahual Beach, making it easy to enjoy the beach and then come back to relax by the hotel’s nice pool. The staff was very friendly and welcoming. We especially appreciated that the cleaning staff always gave us a heads-up and asked if we wanted the room cleaned before entering. The rooms were clean and had everything we needed, including AC, a TV with Netflix and YouTube, and a functional bathroom with...

"I like the location, this hotel has a great location right I front of a great beach, but the rooms and all the installations are not clean, beds are stained, bathroom stink like sewer water, all around the pool full of sand not well maintained. The dining area are dirty."

"Hotel bien situé, plage, restaurants et bars à quelques pas de distance. Piscine propre et invitante. Bruyant en soirée par la proximité des bars."

"Very good."

"Beautiful hotel. Friendly staff."

"The staff was so nice. The front desk was helpful with planning and getting information with things we wanted to do during our stay. They went above and beyond what we expected. Recommend 10/10."

"The staff are the nicest people ever. All of them! The location is as good as it gets for a surfer. You step out of the hotel and start paddling. Couldn't ask for more..."

"Amazing stay, Edgard the security guard was great he was very helpful at check in and gave us important information about the neighborhood"