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"Stylish hotel , super hotel with great staff. Everything about our stay was great. Loved the spacious room , loved the breakfast and evening meal. Spa very nice, would definitely come back."

"Very friendly staff nice and clean very family friendly"

"Staff couldn't do enough for us, property was nice and clean and well kept"

"It would be nice to have water in the room."

"Beautiful hotel and fantastic staff!"

"Room was great fantastic view clean and tidy staff where fine plenty of choice for breakfast didn’t try bar was closed when we got back"

"This is a beautiful but very old hotel . The lobby and common areas are nice but the rooms are worn and could use some updating."

"The hotel has an excellent ocation right by Albert Dock and Liverpool One,and a short walk to the center. We found our room to be very clean, but a bit on the small side. They offer an excellent buffet breakfast with various hot and cold dishes. Parking is available at the 2-minute walk nearby Q-Park John Lewis (where the hotel can offer a discount). I would not hesitate to stay here again."

"The staff were very helpful"

"Well located, good relation cost-value, the room was comfortable and clean."

"As always the staff were wonderful, special shoutout to Martin and Nathan. We stayed in the president room this time which has its own separate livingroom, ceiling fans in both rooms. On the first floor, turn right as you leave the lift and the room is just through the doors, turn left as you come out of the lift and you are at the restaurant. Food was good,especially breakfast, meals are buffet style. Parking is £10 per night although there is on street parking next to the hotel. Something to...

"Pool was closed, closes early on a Sunday, so disappointing. People playing loud music and shouting, put up with it until 3am then complained to reception, apparently other people complained and nothing was done, they went to tell them eventually but obviously don't like doing confrontation so they ignore the problems. Wouldn't recommend this hotel."

"Everything was good -breakfast could have been better, a little too greasy and very few fresh options. The hotel should invest in a second coffee machine."

"Dont be decieved by the look from the outside! Although maybe a bit dated, the hotel was super clean, room was good size and the staff were fantastic. With free parking and a quick walk into the centre its great value for money. Would stay again"

"quite a nice place clean and tidy didnt like the staffs attitude made us feel uncomfortable felt like being watched and talked about reception staff and managers kept looking at us and talking whilst staring at us. will not stay again"

"Nice spacious room with furnished kitchen (stove, microwave, pots/pans). If you don't want to cook, there are plenty of decent dining options (fast food, casual, upscale) within 2 blocks walk. Close proximity to Lime Street train station & about 15 minute walk to the waterfront. Price was fantastic for what is provided. "

"Staff was very helpful"

"Excellent"