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"Donato on reception was excellent , rooms Were spacey and comfortable , food was good standard and variety with good location Will return for sure ."

"Secrets Lanzarote is a lovely hotel, very clean, quiet and comfortable. Plenty of sun beds and places to sit in the sun. Lovely food - even the buffet option. Drinks are 10/10 even the alcohol free ones. Evening entertainment is very good. Coffee shop is wonderful with many options. Italian and the grill are our favourite a la carte options. Staff are all friendly in the restaurants and around the hotel. Isabel at the Italian was very friendly and remembered us as returning customers. My...

"We stayed for 4 days and generally enjoyed it. The location is great, easy to get to and travel from, and the staff are very responsive. There’s a lot to do activities-wise during the day, but all activities finish about 1am latest, although that may change in summer. The food was fine- not incredible but more than fine for just four days, there was enough variety. Overall, a very enjoyable experience "

"Wir wurden 2x mit dem Zimmer enttäuscht! 6277 mit der sehr lauten Kläranlage und 4211 (leider keine Sonne!!) Jeder wusste unsere Unzufriedenheit und keiner hat uns upgrgradet!!!!"

"Absolutely wonderful! "

"Great place"

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've...

"This hotel was very large, with lots of steps to get anywhere. Only one pool was heated, the smaller pool, and the beds around that pool filled quickly. The food for British visitors was limited and the one shop was not permitted to sell drinks. We were able to purchase water from reception, but other than the bars, there is nothing else local. We got taxi’s too and from jandia centre several times. The hotel staff were really pleasant and accommodating. I found the room cold at night and they...

"Clean room, friendly staff and perfect location "

"Mye støy i spisesalen"

"Lovely hotel very relaxing "

"The room was spotlessly clean. The staff were friendly and professional. The location is perfect, and the food is good. Overall, the hotel is extremely clean and well maintained. We had a lovely stay."

" Lovely, friendly staff and a good variety of food. Drinks were okay, but the all-inclusive cocktails weren’t great. Rooms are very dated and the hotel could really do with a refurbishment, plus a gym would be expected for a 4-star. Great bus service to the beach and Mogan."

"Alles top"

"Great hotel, enjoyed our stay"

"The location is very bad"

"Das Frühstück hatte eine gute Auswahl, die Poolanlage war sauber und das Gesamtkonzept des Hotels gut organisiert. Kritikpunkt ist nur die Hellhörigkeit der Zimmer"

"Had an amazing 8 night stay recently. Food (both buffet and a la carte restaurants) were excellent. Every member of staff from welcome, management, bar, buffet, pool and cleaning were gracious, friendly and incredibly welcoming. The WhatsApp ability to talk to the hotel without having to visit a reception was excellent - very fast replies too! The only gap from here compared to the Adults Only Melia we stayed in Tenerife is the Reserve Pool was freezing - Tenerife had some heating which...

"Rating: 2/5 – Beautiful Beach, Disappointing Experience Overall This was, unfortunately, one of the more disappointing stays we’ve had. To start with the positive, the beach itself is absolutely beautiful and is easily the highlight of the property. The entertainment team was also a bright spot-they were engaging and did a great job, especially for families. However, beyond that, the experience fell well below expectations. Service overall felt unfriendly and not guest-oriented. While there...

"Very clean hotel, friendly staff, great service, took the all inclusive package & would highly recommend "