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"Nice hotel country location plenty of facilities. Would stay again."

"Fantastic stay"

"Always great"

"Great atmosphere and excellent and clean room. Beds only double but adequate. Good breakfast and relaxed environment. Bar staff specially Coco was most cortiouse and polite bar tender ever with exceptional knowledge. Only issue we had was had confusing information or lack of it before checking."

"Once I saw that the hotel was now run by OYO I nearly had a heart attack as the one in Cardiff is shocking! The only reason we were okay was because of the manager who is looking at leaving anyway. It is a terrible company. You can see things are deteriorating already. The carpets are very dirty. We were in a room that had almost light coming in."

"The Grand is an elegant, gracious hotel filled with old world charm. The grand staircases and giant chandeliers harken back to the hotel's hey day a hundred years ago. The Grand has continued to maintain its grand and luxurious style today and i2 a joy to visit. The rooms were roomy and clean. There is a small fridge. The bathroom was spacious and there was room to put your things around the sink. The shower worked well. The room was supplied with tea and coffee bags and a kettle, but no...

"Loved the facilities at this hotel and the onsite bar was pretty decent quality. Check in experience could be improved as despite 3 staff on the desk, self check-in was preferred and the free parking option we purchased was not clear how to redeem."

"Excellent service from receptionist on arrival and they kindly upgraded us to a suite due to our celebration and we were incredibly grateful. The room was immaculate and sound from the streets outside was quiet due to the double layer of windows. Ear plugs were provided in case though. Staff all really helpful and kind. We would definitely stay here again."

"Clean room Good breakfast Pleasant helpful staff Could do with more lifts"

"Stayed one night, rooms were spacious and clean. Staff very friendly and helpful. Pool facilities were good but little small. However, rare to have in the centre of town. Great location. The main lifts were out of order due to maintenance which was a bit of a an inconvenience. Reason for not giving 5 stars is the rooms can be quite noisy. People slamming doors in the middle of the night and the AC sounding like a generator so had to turn off whilst we slept. Overall, good hotel but needs better...