"I booked two rooms via hotels.com for Hotel Girafe in Yaoundé for June 25, 2022. I paid in full. On arrival at the property, I was told there was no reservation for me and that the hotel does not have any online booking capabilities. I showed my reservation numbers and emails from hotels.com, yet the hotel claimed that they do not have any online presence.
So my question is how come they are listed on hotels.com and yet, say they do not have any online presence and bookings cannot be done...
"I booked two rooms via hotels.com for Hotel Girafe in Yaoundé for June 25, 2022. I paid in full. On arrival at the property, I was told there was no reservation for me and that the hotel does not have any online booking capabilities. I showed my reservation numbers and emails from hotels.com, yet the hotel claimed that they do not have any online presence.
So my question is how come they are listed on hotels.com and yet, say they do not have any online presence and bookings cannot be done...
Dr. Njwen