البحث عن فنادق في Lubbock County

"Evening front desk person very unhelpful. I’ll never return here again."

"Front desk staff was very helpful. Lady that did breakfast was rude and made faces when you would get food, she felt very unwelcoming."

"The staff is courteous and professional. The property is clean and well maintained as was my room. Definitely would stay here again"

"Couldn’t get a hold of room service on a Sunday for lunch or dinner. Trying to get service to eat downstairs is always a joke. No door hanger available for privacy for my 5-day stay, but room cleaning didn’t come until the 4th day (Sunday afternoon, while I was taking a nap from the hot, moving day and wouldn’t leave until I answered the door)."

"Had a very nice stay"

"Room smelled, towel holder was broken and laying in the floor. Tub had a black ring around it. Both air conditioner were dirty. One of the beds was rocked. The other bed had springs that poked. The freezer was frozen with frost and would not close. The entry/exist door would not open from the outside. People were using a Rick to prop door open so they could come in and out. Hallway stink from the cleaning people leaving the trash out all night from cleaning rooms. Not worth the...

"X"

"The room and facility was clean, no issues with that. The issue I had was that it was not the room i requested. I booked a suite with a private bedroom separated from the rest of the room. When i open the door to the room everything was together and open. I called the front desk and they just said oh we don't have that room, even though that's an option to select on expedia and there's even pictures and everything about that certain room."

"Great place to stay. Thanks"

"It was all wonderful"

"Staff and property were fine but room didn't seem to want to cool down very much and I was charged an extra $287 on my card that was supposed to only have a "$50 deposit for incidentals ""

"I am extremely disappointed with my stay at Tru by Hilton Lubbock Southwest. Check-in took over 30 minutes because staff could not locate my prepaid reservation and initially tried to charge me again. Despite multiple requests throughout my 5-night stay, my room was never cleaned even though the hotel advertises housekeeping service every other day. I repeatedly spoke with front desk staff and a supervisor, and each time I was assured the room would be serviced, but it never happened. I had to...

"An amazing hotel!"

"Great place to stay."

"Everything was awesome"