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"All of the staff looked like they had just lost their best friend and didn’t want to be there. Very unhelpful when we came with any question or concern. It was so stupid you couldn’t pay the difference so my grandson could get the item he wanted. He actually won a nice prize in the claw machine but it dropped it right before it was delivered. We told staff… they did nothing. Another machine also took his points… again nothing . Very disappointed "

"Wish the pool was a little warm couldn’t enjoy it unfortunately "

"No microwaves in the rooms"

"Yes "

"This motel is located directly across the street (Kilabrew St.) from the Mall of America. The motel has complimentary airport shuttle service, a very good breakfast, a decent small gym. It checks all the boxes, and I’ll return."

"Eagle tower is old and run down, stay at the other towers. Front desk is not as helpful when requesting for an extra day of stay. No effort done for help. The Island Bingo staff is great. There's no valet, although there are shuttles to help take you to the parking lot, it would have been better to have a valet. Bell desk is no help either."

"Great location and rail access for us."

"Place was fantastic. 11/10 would stay again. Sucks that there's nowhere to park except in the parking garage and that it's not includedwith your stay. Absolutely Insane... So add an extra $30 to your bill per night"

"We loved everything, cabin, swimming pool and bingo!"

"Our stay was ok. It was very noisy with the people in other rooms!"

"The Canal Park Lodge is very charming! The decor is very warm and inviting. We had a lake view on third floor and it was just beautiful! We enjoyed the hot tub in the evening. We enjoyed walking along the lake front. The aerial bridge that is walking distance from the hotel was an interesting site. We got to watch the bridge be raised for a barge that came through after midnight. That was a fun experience! I visited in early May 2026 with my two adult kids. We had a wonderful time."

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"The room was clean, but it was interesting to find a penny on the floor by a trashcan. The hot tub was fantastic. Parking was good despite the construction around the site which will time go away. The breakfast bar was a little short on warm foods. This is my second stay here they have made significant improvement since the first time I stayed here. I would stay here again. Can’t go wrong with location and price.I’m"

"Front desk staff was outstanding"

"Great place"

"Great service."

"The bathrooms and areas of the hotel are a bit outdated. Breakfast was amazing "

"Staff was great! The handle fell off the fridge when we got there and all the dishes were left in the dishwasher. There was only warm water for bathing no hot water. There were also no remotes for 1 of the TV’s and the fireplace didn’t work. Staff was great had someone out the next day to fix fridge handle and gave us remotes. I had high expectations at this point. I did see they discounted the 1st night stay."

"Wish there would’ve been more bedding. Otherwise wonderful stay , great location!"

"This was my tenth stay at this wonderful lodge. Nice to be within walking distance of the entire lift bridge area. Always clean. Staff is welcoming and helpful. Breakfast has always been a big plus! "