"Clean, spacious and comfortable! My room was pretty nice. Fully stocked mini bar, toiletries and linen. Furniture made sense, a real desk and comfortable chair. Even has an ironing set and robe. Wonderful! Shower had excellent temperature and pressure. big hang up was that I could not turn the heat off in my room and ended up sleeping with the window completely open. I was roasting. The restaurant staff here...professionally dressed but low vibe, deadpan and seemingly unresponsive. No matter what language used. My greetings and thanks we're ignored every time. Except the management. Management at the restaurant, 5fl, were very attentive and helpful! But the food was outstanding either way! Phenomenally helpful, courteous and attentive housekeeping! Receptionists were very knowledgeable and professional. Café and bar were both clean and nice. A few food items and drinks were unavailable. No problem. A There are plenty of convenience stores near this hotel. And there is easy access to the mall from the first floor and 5th floor. Overall, I really enjoyed my stay. Thank you for having me."