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"Great service from the staff"

"A very serene place…meticulously clean and best staff ever. Very ideal for families and al kinds of travelers. "

"Meal service was below par. Not enough options, food kept running out. They only offer 1drink per person without refill, when requested for water, staff told us we have already received one juice. Did not offer water even at additional cost. Had to push staff to offer this (give us water). During meals, staff have to be requested for beverages multiple times before offering. Seems like they were understaffed. Lots of people who were doing multiple conferences, might need more staff to improve...

"Amazing place with a great staff"

"Rooms were extremely clean and conducive. Everything about that hotel is exemplary."

"호수 전망 풍경이 좋습니다. 다양한 야생 동물 기린, 얼룩말, 물영양, 하마 등을 볼 수 있는 색다른 경험이었습니다. 직원분들은 모두 매우 친절합니다. 다만 시설의 깔끔함은 다소 떨어집니다."

"The views to the lake were awesome and the room had a huge yard for anything from sitting outside to playing football with the kids. It was big. The Jacuzzi outside was fun for the kids too."

"The garden, location and the 89’s style are the best things there… The room needs an update - specially the bathroom: old and nit working properly… Breakfast is good, as much as its staff! "

"Beautiful views from the Lodge. Reception and dining areas are very nice Room was clean but needs some TLC "

"Kind staff. We'll maintained property."

"Nice place with a friendly staff! But don’t book on hotels.com it’s cheaper on there own website :) "

"This hotel was a pleasant surprise. I was greeted outside, given a hot towel to wipe my hands, and then served cold Hibiscus tea while I waited for my room. When my room was ready, everything was explained to me in detail. I was given the wrong room, but when I brought it to their attention and showed them, it was immediately corrected. The room and bathroom were clean. Everyone was kind and gentle and aimed to please to ensure I had a great stay. Great value."