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"An additional way to checkin....Touchless Check-in!!! It would help manage the rush of arriving guests. I waited in line about 30 minutes to check -in. Yes, they were that busy...it's pretty impressive for check-in to start at 4pm, you arrive at 5pm and have to wait in line for 30 minutes because there were many others who arrived, too. The hotel is beautiful and worth it!"

"The hotel is great and staff very attentive. I did not like my room. Deluxe king with balcony - balcony view facing all construction. I expected the room to also have a couch. The room is small didn’t give deluxe. Thankfully the rooftop bar experience was fun and the breakfast was amazing!"

"This property is very well maintained and close to downtown Napa (under 12 min drive). This is my second time staying and possibly one of the busiest times. There were 2 weddings and 1 conference taking place at the same time. I had 2 issues that were not handled well and both pretty significant issues. I was told management would follow up with me and that never happened. I know with these 3 events staffing and customer service can be delayed for the other guests, so I was trying to be...

"Advertised Full breakfast included and it was not. Reason I choose this location from 4 other ones. TOTAL MISLEAD TO GET CLIENTS. THIS WAS A VERY ESPECIAL 35 YEARS WEEDING ANNIVERSARY. Valve to adjust water temperature was stuck in hot??? Not even a couple water bottles as complementary. Staff were good, but lack of decision-making to improve relationship. I wouldn't be returning."

"It was good!"

"Our stay at Senza was very disappointing. We’ve stayed at many hotels that cost far less than the nearly $700 per night we paid here, yet received much better hospitality and service. Service was poor from the start. We had to ask for the advertised welcome drink, and several other guests were doing the same. The hotel also appeared understaffed. At the bar, we waited over 15 minutes without anyone acknowledging us. Our room was clean, but we booked a Vineyard Suite expecting the experience...

"Staff"

"Furniture in room was not useful, only for decoration. Lobby bar closed on spur of the moment at 6:30PM with 7 patrons due to bartender issue. Onsite Manager did not offer to continue service despite requests to do so. I would not go back as there are better hotels in Yountville and vacinity at similar prices."

"Muy buena experiencia en general habitación muy limpia y confortable personal muy atento y amable perfecto para relajarte"

"The location was a short distance from downtown. The back courtyard is so charming. I would stay here again. The value was excellent."

"Great place to relax"

"Amazing stay"

"Excellent service"

"Noise from the highway just behind the hotel even in the middle of the night. Good mattress."

"Breakfast was nothing special."

"Staff was friendly and helpful."

"Amazing"

"We stayed 3 nights at the Golden haven hotel and really enjoyed our stay. The rooms was very clean, the staff was friendly and helpful and we liked that the pool and spa place were conveniently closed to our room. The location is perfect and on the quiet street. There are a lot of sitting areas to spend a good time friends and family. We enjoy spa services as well. Thank you so much!"

"The breakfast menu looked good."