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"Check in desk personal were very friendly."

"The hotel is in need of an update, with attention to detail for any renovations. The walls of the hotel rooms are thin and you can hear people in neighbouring rooms. Staff were very friendly and helpful. Especially given one of our party were being disturbed by a party in the neighbouring room. Staff moved them to another room. Breakfast was ok. The spa/swimming pool is in need of some tlc."

"The vibe is great, trendy and boutiquey. It’s very clean and a great location. We stayed before a cruise and it was perfect. Loved it"

"Great friendly professional staff. In a great location with bars and restaurants just outside. Ate in the 6th floor restaurant which had great views and quality food. Mention to Stefan concierge who helped with our questions."

"Exceptional. Totally recommend to family and friends."

"All very good. Parking no problem,even though we were told that it would be "first come first served". Plenty of spaces when we arrived at 2.15 pm."

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...

"Lovely room for a relaxing stay in the New Forest. The food (dinner and breakfast) was standard hotel food—not bad but not great. The dinner was presented in a gourmet style but of average quality."

"Klimaanlage in verschiedenen Zimmern hat nicht oder nur eingeschränkt funktioniert"

"Great staff and breakfast, just evelater only one not enough"

"I arrived with my 8 year old for a 2 night stay during a very hot heatwave. Upon checking in I proceeded to attempt to use the little elevator which got stuck between floors with me inside so I went back down and carried my heavy suitcase up the stairs. I immediately noticed how stifling hot the room was and saw the thermostat had a spanner symbol on. I had to call down 2x to get assistance which came in the form of a small fan. We booked a reservation to eat downstairs at the restaurant and...

"Nice place but starting to get a bit tired looking in places"

"Breakfast was excellent! Staff were extremely helpful, and courteous. I would like to mention Catherine from the reception for her help explaining how to take the train from Southampton to London."

"This Hilton Hotel is superb! The reception desk people were so helpful. The room was beautiful with a balcony overlooking the cricket ground, which is why we booked to stay there. Beefy's restaurant on the upper ground floor of the hotel was exceptional both for dinner and breakfast. One thing we would have appreciated in our room was a small refrigerator to keep wine, water and milk cold"

"Gym too hot"

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"Room was clean. A lot of stairs to climb. No remote in room for tv. Nice neighborhood"

"Never stay here in the summer! A lovely hotel with a great spa but sadly the staff were not interested. Our room (6) was boiling hot, far hotter than 2 other hotel rooms we have slept in over this May 26 heatwave. When we raised this at check in and explained that we would not be able to sleep in the room we were given a spare fan that simply moved the hot are around. The whole upper corridor of the hotel is oppressive and our room was swealtering all night. No one checked on us or offered to...

"Zeer leuk en mooi oud Engels hotel met tuin en buitenzwembad en spa. Heel relaxed en rustig in de natuur gelegen en zeer dichtbij het New Forest Nat. Park. Dichtbij leuke plaatsjes om te bezoeken."