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"The gentleman at the front desk was amazing, very polite and friendly! The hotel room was clean; however is in urgent need of some updating. The beds were horrible, the bathroom door did not close properly, the hair dryer did not work and the towels were thin sandpaper! The location was convenient and the balcony, with the breathtaking view of the mountains, was a plus."

"Room was quite warm, the beds were comfortable. The hot tub was clean but quite aggressive bubbles on one of them . Great place to stay close to outlets for shopping."

"Beautiful location"

"Beautiful room. Exceeded expectations."

"Lovely place to go for a getaway. Pretty setting nestled in the White Mountains. Friendly staff."

"Great mountain view, spacious room, peaceful quiet sleep. I would definitely return. However, while not dealbreakers, I was a little surprised to find a Chateau level room to have as many imperfections. For example, some of the speakers and recessed lighting hanging down or off-center, exhaust fan missing a piece and wiring can be seen, broken switch in the living room, other switches and lighting that don’t seem to work. Most of the pictures and some lighting were crooked, one of the...

"Unfortunately I paid way too much money for a very outdated hotel stay. I was very disappointed from the time of arrival . I was not welcomed well by a woman who I had to ask her to repeat herself and it clearly annoyed her so much, I left the check out not knowing what was or was not available to me or the rules she spoke of. The hot tub in the room did not work properly. It was more like sitting in hot water. Not all of the jets worked . Two of the jet rings were partially broken off and I...

"good"