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"Exceptional customer service and up to standard amenities"

"Excellent hotel, great views and fabulous location Will stay again"

"Great central location Buffet breakfast was amazing with lots of options Rooms clean and tidy Water pressure in the shower not great, especially when the neighbouring room turns on the water"

"We had an average stay overall. We paid an additional premium to book a Harbour View room, but unfortunately the actual view was very different from what was advertised on the booking page. Most of the view was blocked by ongoing construction, leaving only a very limited view of Darling Harbour. The hotel staff explained that the Darling Harbour area will continue to be affected by construction for the next few years, and that this is now the typical view from these rooms. However, this...

"Very nice and friendly staff."

"This is hands down one of the best hotels I have stayed in the place is beautiful I'm great location staff are so friendly and very helpful breakfast was amazing the only thing I could complain about was the bed was little hard for my liking but it was perfect for my partner so really it's not a complaint at all can not wait to stay there a gain when we return on Monday"

"I’ve been staying at this hotel every year during my long vacation for the past three years. I really like it because of its convenient location, the clean facilities, and the delicious breakfast."

"We had a wonderful stay at this hotel while celebrating our anniversary. The hotel is in a quiet and convenient location, with easy access to buses and within walking distance of the main city attractions. The hotel was clean, fresh, and smelled lovely. The customer service was excellent, and the breakfast was great. We truly enjoyed our stay and would definitely book here again. Highly recommended! We had a fantastic experience and would be happy to return."

"Absolutely amazing hotel. Look no further. Will stay regularly from now on when in Sydney."

"Location, service, spaciousness and quality of fittings and furniture within the apartment are excellent. Cleanliness might be an area that can be improved on. For example, the bottom shelf of the wardrobe was very dusty with dust balls floating round. Also minor maintenance issues with the shower."

"The staff were very approachable, help full and respectful. We did have problems with the window blinds as they were already broken so the ratchet was hard to either wind up or down. Breakfast was great value and also a great selection. The concierge and door staff were also great in looking after our luggage on early arrival and departure and arranged the taxi to the airport."

"Booked a 2 bedroom apartment for 1 night. The room was disgusting, carpet filthy, lounges couldn't be sat on, walls dirty and the sliding doors lock shut. Spoke to front of house, they were dismissive a rude. Eventually they moved us to a 3 bedroom that was better. Although tables still had cup marks, carpet disgusting. What is listed in the picture is not what we received."

"Quick check in and out."