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"Beautiful location with spacious, comfortable rooms on every level. For this stay, we upgraded to a Harbour View room on one of the upper floors, and it was absolutely worth it — the panoramic views were spectacular! The staff are always welcoming, friendly and accommodating. Check-in and check-out are also incredibly easy, with the option to do everything through the app or at the hotel, making arrival at any time a breeze. A beautiful place to stay and one we would happily return to!"

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"Wonderful location, excellent staff, and a great room. What more could you ask for?"

"Everything was wonderful as usual. Staff pleasant and efficient. Room comfortable with the most wonderful view of the harbour. Dinner and breakfast were both delicious. Location is amazing and right near North Sydney station."

"I would have loved to give five stars, but a few small things held it back. This trip was a birthday getaway for my wife, and I'd notified the hotel ahead of time. We'd also paid for the club room upgrade and late checkout. Unfortunately, neither was mentioned at check-in. That said, there was a lovely surprise waiting in the room for my wife, along with a handwritten note - a really nice touch that didn't go unnoticed. The late checkout was initially missed and had to be corrected after the...

"Clean rooms & nice breakfast."

"The location of this property can not be beat. however, the first room we were given was absolutely filthy. yes, carpet stains, but this carpet was not only stained, but had actual dirt and food items on it. there was hair-and not ours-in the tub and both showers. there was actual sticky stuff on the coffee table and the dinning table did not even look like it had been wiped. I always do a bedbug check before we even bring in out luggage, and no there was not any, but I pulled out the...

"Room was clean and spacious, hotel is conveniently located in Darling Harbour"

"Very clean overall. Great customer service. Quiet room. Fast and easy check-in and out"