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" Ok"

"Typical tourist trap hotel in Niagara. Garbage customer service. One person at the hotel said pool opened 24/7 and another said opened from 1pm-9pm. "

"The room was small but clean. "

"Staff was very polite and courteous, and the rooms were very clean."

"Clean room. Perfect location! Staff was so nice and helpful. Would stay here again. Great for kids "

"We personally didn’t have hot water in our room which was frustrating. Small rooms, fair pricing, good location. But i wouldn’t prolly stay again. "

"Pretty great stay! "

"I’d give The New Yorker Hotel a 6/10 overall. The location and building itself are nice, but my experience ended on a frustrating note. I was charged a smoking fee even though I have never smoked in my life. Apparently their sensor was triggered by hairspray, which set it off and resulted in the charge. Now I’m stuck dealing with disputing a fee for something that simply didn’t happen. It’s honestly been a huge pain to deal with, and situations like this make the stay feel a lot less...

"Bar excellent but closed to early. "

"It was convenient for me to get where I needed to go. Room was clean but there was construction, no gym, and too crowded "

"Very nice view"

"No conditioner, no washcloths, only "

"Nice room, great staff"

"Housekeeping service is poor. We had to wait for few hours just to be given towels. However staff are still friendly. Room has a great view but noticed some dust on tables. And bathroom soaps aren’t filled properly. We were given a bottle of empty hair conditioner. "

"The hotel St James is our go to when in Manhattan. Convenient, good value, wonderful staff. The only thing on this trip was that the mattress was quite uncomfortable. We will still stay here again though as we’ve never had this issue before. "

"Check-in with Daniel was so professional and easy and welcoming!"

"Everything was great! "

"Fijn hotel, met aardig personeel en nette kamers. Enige opmerkingen tot het verbeteren van de kwaliteit: het ontbijt is a la carte, met verschillende opties, maar voor ons niet genoeg gezonde keuzes, waardoor we vijf keer op rij de yoghurt met verse aardbeien aten. Die overigens heel lekker was, maar we verbazen ons over keuzes als frieten, hamburgers en pannenkoeken met spek als keuze voor een gezonde start van de dag. Werd het vlotte en efficiënte meisje aan de bediening vervangen door een...

"The hotel's location is fantastic! Hotel staff was so very friendly and helpful. Room was nice. Shower was not great because I don't like overhead rain showers. Lunch at the restaurant was great. Breakfast is another story. Restaurant was empty and 3 parties were waiting to be seated, never happened. We all left. Found a great Diner at 43rd and Broadway called Brooklyn Diner. Fantastic! Overall nice hotel and we would stay there again."

"The front desk staff is not very friendly at this hotel. We had a leak in our sink the first night of check-in and they did not even offer to change our room. I had to request the change and they did not even apologize for the inconvenience. The hotel needs a make over, everything felt old and dirtly."