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"Great stay."

"Clean and tidy. Central. Lovely staff. Very convenient"

"Room was big enough, comfy bed and black out curtains which is needed with the carpark right in front. The thing that let down for us was lack of any heating in the bathroom, shower didn’t get very hot, restaurant lacked atmosphere. Overall a fine stay, but I would consider slightly over priced especially with the lack of views compared to other places and ongoing construction."

"Good value great hotel"

"Our learners lady was awesome.We walked back into our room felt really fresh and clean everything was replace.Lovely manners.Staff are very helpful."

"We travel to Auckland a lot and always stay at the Grand, we have found it to be situated nicely for convenience of walking to town etc, always clean friendly with an excellent Valet service Recommend to anyone wanting a convenient and cost effective place to stay in the city"

"My stay at Hotel Horizon by SkyCity was simply outstanding and possibly the best hotel service I have experienced in New Zealand in a very long time. From the moment I arrived, the staff were incredibly accommodating, friendly, and genuinely positive. Nothing was too much trouble, and their warm attitude made the experience truly memorable. The facilities are excellent, the service throughout the hotel was brilliant, and every detail reflected a commitment to exceptional hospitality. A...

"Staff dont even know how to"

"Great location 8 minute walk to the CBD, nice onsite bar. Lake view room was great."

"Nice stay"

"The toilet flush didnt work properly. Lady on the counter was very nice to deal with"

"Super location and great facilities."

"Quiet hotel never heard any noise from within the hotel however heaps of people zooming around the neighbourhood all night long on the Saturday night but less people on the sunday night, of course this is out of the hotels control but some people may appreciate our honesty. We would stay at the property again and in fact are looking to book again very soon."

"The Hotel was great, restaurant was nice. My bathroom had a safety rail on the wall behind the bath which was a safety hazard, it needs repairing before someone has a fall. Room 104."

"Everything about this place is great, staff, location, and the room was tidy and warm. My only issue, which is more for other people is that the hot water in the shower doesn't work very well. The hot water on the sink tap is fine, but the shower struggles even for lukewarm. Luckily, I shower cold most of the time anyway, but others may not like it. Some pics just before I left"

"The Hotel is good value close to the Airport and about 15 minutes from Centre of Queenstown. The room is basic but has everything needed for a short stay. Our room did have the sound of running water through the night so not sure if it was the air conditioning or noise from another room."

"Amazing location and the Room was great! Cost of parking was shock."

"Beautiful views and nice to have the space of the lounge area and gas fire."

"What a great hotel well positioned for eating and drinking in central Auckland plus the added bonus of a roof top bar/restaurant i would highly recommend this hotel to stay in if your with family or on your own."

"We stayed here on Wed 27 May - Sat 30 May 2026. A family of 5 (Myself, hubby, 3 daughters aged 26,18 & 16). Firstly, Hilton QTN is like a maze, make sure someone can help show you to your room, we got lost trying to find it ourselves, luckily a cleaner helped us. We had the Hilton Lakeside 2bdrm suite (Room 102). 1 bdrm had a queen bed & the 2nd bdrm had x2 single beds. One of my daughters had to sleep on the couch (which was fine by her) plus State of Origin was on + she had the TV to...