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"Staff was wonderful Expedia had the wrong names on the reservation but the staff at the hotel figured it out very quickly they were very pleasant. I have allergies and the restaurants catered to my needs. Definitely will stay at jag again "

"The hotel was lovely. Only problem was I booked a harbor view room which I paid extra for however there weren’t any available when I arrived."

"Staff were friendly, incredibly helpful, and made us feel so welcome on our first trip to St. John’s. 10/10 would stay here again!"

"Parking needs work"

"Staff were incredible. The room was generally clean with the exception of toothpaste that was on the bathroom wallpaper and crumbs beneath the glass top on the desk and the chair was soiled. Pool and fitness room were closed during my stay. Wish I had known prior to booking."

"Great prices, friendly staff and clean rooms! "

"The room was huge. Very clean. And staff were friendly."

"I enjoyed the pool area, lots of kids though. I used the hot tub, but the bubbles weren’t working. The room was clean, and the staff left a"

"Rocky Harbour is a great location to explore this entire area of Newfoundland. Units were average at best. Comments regarding noise etc are accurate. "

"Hotel room and staff were great. However, we had planned the stay with our 2 girls as a night away with swimming and snacks, and upon arrival we were told the pool was out of service. They did give us the option to go to a near by hotel and use their pool, which was great. It just would have been ideal if we had gotten info before our arrival."

"Wonderful night and stay. Enjoyed Eastside Mario’s meal. Very helpful staff and comfortable room."

"Value is excellent. Location is easy to get in and out of town. About a 25 to 30 min walk to the downtown harbour area or 20 to the nearest shops. Parking is free, if you are visiting at john's, renting a car is the best option imo. The pub is okay, albeit pricey, however everything regarding food and drinks is pricey in this town for some reason. The rooms are clean and comfy, AC can be loud. Laundry on site, however the dryer doesn't dry very well. Staff are helpful and friendly."

"Staff was amazing, room was spacious and clean. "

"Stayed overnight to catch a flight out the next day .Staff very friendly and helpful.Rooms nice and clean. Breakfast was included the next morning- which was deliciousi.No problem parking."

"The first room was just disgusting with someone else's hair in the shower. The second room had an issue with heat. Thermostat is malfunctioning. Not to mention one elevator with long waits to get to and from the lobby. We ate the buffet breakfast thinking it was included and got a $50 bill and my stomach wasn't good couldn't eat my supper and ending the evening with the Diarrhea. I book this think it was a luxury hotel. It was far from that."

"Very well situated in downtown St. John's, walking distance to everything! Friendly staff, plenty of amenities, and an amazing restaurant The Bivver. Will definitely revisit!"

"The staff and shuttle driver were so helpful and friendly"

"Everything was great expect the phone in the room wasn’t working "

"Very convenient, and perfect for a low-budget trip. A few maintenance upgrades are needed, but beds are comfy."

"Unfriendly staff. Act like you’re an inconvenience. What’s up with the $200 a night damage deposit? "