Hotel with a Concierge in Niigata Prefecture from AED67

"High quality service as usual. Loved that this hotel offers late breakfast, which is very rare."

"Good hotel!"

"I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay."

"The breakfast buffet was amazing and the English support from the staff was top class."

"Rooms are on the small side, but service is good and beautiful views."

"Its close to the train station. At the time of the check in and check out there was nobody... for check in we need to call someone, and upon check out.. we waited, and because nobody was there we did the check out with a machine and we didnt know where to leave the plastic card cover... that we left it on the desk."

"Our deluxe room size was more than enough for a family of 4 people. "

"A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all."

"Good location."