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"Staff were really helpful! After checking out at 3am in the morning to catch my flight, due to maintenance at Changi Airport, the elevator and lift nearest to the hotel were shut down. Staff walked me and help me with my heavy luggage to the service lift so I could head towards the airport."

"Friendly staff and clean rooms!"

"The staff were absolutely amazing and let me book in early due to me being upset over a family incident. They went above and beyond and even checked I’d eaten and directed me where to go"

"Small clean room - ok for a airport layover and breakfast too ok"

"I was very disappointed with my one-night stay at this hotel, as the experience fell short in cleanliness, communication, and hospitality. Upon check-in, the assigned room was not clean. The walls had scuff marks, the floor was dirty, and the safe was locked. I had to contact the front desk, which delayed my plans to explore the area. I later discovered the bathtub was also not working properly. Staff eventually sent someone to inspect the issue, and the drainage problem was fixed after some...

"A good location right near a metro station (5 min walk)"

"The animety was good, just I wish I had slippers."

"Batam Grand Mall right next to the hotel. Staffs at the hotel were all very friendly."

"近くにモールがあり不便さは感じられない"

"Nice easy and close to airport and city"

"فندق بي جواره مولين كبيره ويحتوي ع مطاعم صينيه فطوره دون المتوسط"

"Room is clean. Aircon and heater are working well"

"Friendly, supportive, and helpful staff made our stay very enjoyable. The hotel was clean, well-maintained, and provided a comfortable environment throughout our visit. Its convenient location offered easy access to public transportation, with the airport just a 15-minute ride away. There was also a great variety of restaurants nearby, making it easy to find delicious food within walking distance. Overall, it was a pleasant and convenient place to stay, and I would happily recommend it."

"Staff were friendly and helpful!"

"Very comfortable beds great aircon the cleaning staff were very good"