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"Food good staff good"

"Another great stay. Good parking, easy check in. Very good breakfast. Great hotel for the price."

"Lovely hotel, staff are very friendly and helpful. The room was exceptionally clean. Hairdryer and ironing board were available. coffee station with biscuits coffee and different teas. The hotel is very well placed."

"Lifts to the floors,followed by miles of stairs. Not vey good for people with disabilities."

"Lovely hotel with very friendly and efficient staff. Great location and good car parking just behind hotel"

"The hotel was nice on the outside, but inside was a little dated, especially the rooms. Breakfast was good."

"The property is in a lovely setting and as the sun was shining we enjoyed an evening glass of wine on the patio looking over the gardens and tipi. The restaurant, public areas and the bedrooms were all pristine and food of a great standard, when in the area we would definitely stay again."

"Location was perfect. Overall staff were lovely and helpful. Nice atmosphere in the bar, although the evening menu is limited if you just want something light. Had some issues with house keeping. Replaced 2 large and 2 small towels with one of each. It took 2 days to remedy (I used my packed beach towel). Also the duvet’s insert was 2 feet smaller than the cover in width - minor but annoying when my husband hogs the covers. They fixed this the day I complained about it along with the...

"Great staff, excellent service, quiet and well appointed"

"Nice clean and new"

"My problem is probably mostly with Expedia. I didn't tick the box saying that I wanted a pet-friendly hotel, but the staff informed me after arrival that all their rooms were of that nature, and they didn't respond to a request via the Expedia website for a pet-free room prior to my setting off. It was clear efforts were made to minimise the effect of their policy on cleanliness but nevertheless it wasn't what I'd have chosen, if clearly informed."

"I love this hotel but on this occasion I have been left very disappointed with the facilities as a resident at !0 30 pm I would expect to be able to enjoy a drink in the bar before going to bed but at 10 25 when I got to the bar it was closed not only my self but five fellow residents were also gutted that bar was closed thankfully the Comet a few doors away was still open for our patronage. Once in my room I found that the TV had no signal how basic a failure is this I regret not using the...

"Always stay here before going to a hospital appointment, reception staff are always helpful and smiling, rooms are comfortable and clean, we will certainly return soon"

"It looked on the surface a lovely hotel. Sadly when up close, the rooms were not finished off properly, seals around doors, bathroom, floor, pieces of wood instead of door stops. Bulding rubble in the decked beer garden. The good bones are there but needs finished properly and cleaned regularly, a lot of dust. Need more staff. It could be lovely with a bit if TLC"

"Room was clean and the shower was good. Bed was comfortable. Staff however let the place down terribly. I stood in a queue waiting at reception to check in for over 15 minutes, only for a man to push in front of me and get beckoned forward by the staff. When I objected I was ignored. I walked away to calm down and have a look around the lobby only to get “can I help you pal?” From a staff member, who then told me to “get back to the desk then” when I explained. I walked out the following...

"Extremely comfortable and relaxing with an unbeatable location opposite train station"

"The Coach House room 43 is very pretty, perfect for a romantic getaway. Good breakfast, plenty of choice. Staff polite. Grounds well kept. Some areas of cleaning need attention, stained upholstery and mould around bottom of shower let the room down a bit but overall this did not spoil my stay."