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"This was the worst accommodation experience of my life. The room was like a prison, with no basic necessities at all — no internet, no air conditioning, nothing. The photos were completely misleading. I only stayed a few hours then left for another hotel. The reception staff were extremely rude, especially when the booking was not made through their own site. The place is located in an abandoned-looking residential area, and it looks nothing like the pictures."

"Le personnel est toujours autant agréable la chambre est toujours aussi propre et confortable je reviendrais encore…."

"Clean, friendly helpful staff, good location."

"C'est pas la peine allée rien de spécial"

"Old hotel which could use some modernization. The rooms on the ground floor had a nice little terrace but if the doors slammed in the corridor the room would shake. Plus, we had a neighbour who smoked cigars outside our window, so made the room smell. The team moved us to a great quiet room, which was appreciated."

"Loved our stay here. The staff were really friendly, the hotel was really clean. Easy walking distance to the centre and handy parking!"

"Gros probleme d'acces au parking car adresse différente de celle de l'hotel et non précisée sur reservation Expedia. Petit déjeuner viennoiserie regulierement absente ou insufisante, pas de service en salle pour débarasser les tables ou changer les nappes. Excellent emplacement pour acceder au sanctuaire"

"Hôtel bien situé et propre. Personnel très agréable. Appartement assez spacieux. Il n'y avait pas de savon à notre arrivé, pas géant car on avait le nôtre mais ça manque quand même. La gestion des plaque pour le parking serait un réel plus afin d'éviter les désagrément."

"L hotel est idéalement situé, les chambres sont propres et le service est idéal. Rien a redire, très bon choix pour visiter le sanctuaire de Notre Dame de Lourdes."

"The staff was very kind and the hotel is in a great location. It’s also very pretty and they have multiple spaces where you can sit and hang out or have a bite. We did not add the breakfast option, but we saw it each morning and it looked quite good."

"Wir hatten ein Vierbett-Familienzimmer gebucht, nicht zuletzt, weil auf Expedia ein schöner Ausblick versprochen wurde. Die Realität: eine Hauswand mit direktem Blick auf die Müllstation und den Flaschencontainer. So begann der Tag regelmäßig mit dem Klirren eingeworfener Glasflaschen und dem „Duft“ der Müllanlage. Auf unsere Reklamation an der Rezeption hieß es lediglich, man wisse nicht, warum Expedia solche Bilder zeige. Alle Familienzimmer hätten diesen „Ausblick“ und das Hotel sei...

"The hotel is in a great location and was very quiet and peaceful. Our room was a bit small and located on the second floor with no elevator. The hotel itself is quite old, but it was relatively clean. There were almost no facilities or amenities, but the staff were very friendly and welcoming."