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"good"

"There is no daily cleaning, no oven in the room and no coffee machine. Pathetic experience not gona repeat"

"Helpful and friendly"

"the new hyatt is great, we upgraded to a 2 bedroom suite with amazing views of the waterfalls!!!! loved it"

"We had a beautiful view of the falls from our hotel room. Rooftop deck was perfect for watching fireworks. Location was centrally located by zip line, boat tours, restaurants, shopping, and activities. Parking was close to hotel with easy to access via indoors or outdoors. Loved our experience and would definitely book another stay at this location."

"It's a very nice hotel. Everything was clean and up to date. We upgraded our room to view the American falls and got to see the fireworks too. I would definitely stay there again."

"Washroom sink & shower soap dispensers inoperable. Thankfully took our own hand wipes. Showered with conditioner!"

"Amazing!! My hubby and I went for our anniversary and it was so worth the money. Beautiful view too!"

"The wifi was terrible and I couldn't use my phone! Everything else was good."

"Great location, love restaurant."

"Everything was clean. Room very quiet. Nice room view. Nice people on the reception. Great coffee Lazazza on the room and a Italian style cafeteria in the lobby. Greatest pastries and goood coffee. Plus you have the option to have seated breakfast if you want. Also the restaurant in the lobby area was delicious and the service soo good. In general I have a great time!"

"Everything was great. We checked in very late and staff were very helpful. We weren't hungry for the Sunday buffet but that was all that was served . We had to buy a muffin at the little store. Glad that was there."

"Perfect location. Staffs were very helpful. Rooms were clean and cozy with Fallsview. We didn't take breakfast so there is no suggestion. We’d highly recommend this hotel to my friends."

"There were a lot of fees and taxes added on, so the bill was much higher than what I expected from Expedia"

"Expensive parking and breakfast not free. Otherwise, not bad"

"Rooms were great. Clean and we had everything we needed. Only downside was we were able to check into one hotel but our hotel was in a completely different place so we got turned around a bit. Otherwise, great experience"

"I was surprised how big the room/suite was, it was like a large 1 bedroom apartment. Helpful staff and easy check in. Slept very well. Recommended!"

"The location was great, the rooms were"

"Location across from Union Station is very good. LIbrary bar is expensive, but it's old school bartending that cares. Well worth a visit. Whole stay was great."

"L’hébergement n’est pas représentatif des images du site. Chambre vieillotte. Lits non confortables. Salle de bain désuète. Très peu insonorisé. Très déçue"