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"It was everything that I hoped it would be. I loved the hotel and the food. The beds were really comfortable. The only problems that I had were: our phones wouldn't work. We couldn't get really good internet connection, and did not want to join the unsecured guest Wi-Fi. The TV channels they had were awful, and because I couldn't use my phne, I couldn't cast something from my phone onto the TV, so nothing real good to watch on TV. It's not my favorite beach. It's hard to enjoy yourself when the...

"Amazing staff, great location and well appointed rooms."

"Gorgeous location…excellent staff."

"The attention to detail is second to none at this property. Deanna at guest services was amazing. I will be back!"

"I stay here once a year on my annual trip to west palm. The great location conveniently located near shopping restaurants and a lot of amenities. The staff is generally great. However, there was one staff member what seemed to do very resistant in helping me resolve an issue, but it was quickly resolved by the shift manager."

"My recent stay at Eau was a major disappointment. The first room we checked into had soaking wet carpets. We had to checkout immediately. The hotel staff attempted to make things right by upgrading us to a suite. The suite was beautiful, but it had roaches. I woke up in the middle of the night and noticed a massive cockroach on my pillow. Maybe it crawled in from outside, but regardless, I was so disgusted, that I had to checkout at 4AM with my family and my two year old son. All of this with a...

"For the money we spent. IMHO it was just ok. We've been on much nicer resorts for way cheaper. The front desk people were very nice. There were a few bartenders that were great and a couple that wouldn't get hired by McDonald's. Overall a average rating for the amount of money we spent for 7 days and 6 nights. Do better"

"Friendly staff"