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"Nice hotel. Great customer service. Has a wonderful and peaceful beach on the lake. You can go on kayak, included on reservation. Nice pool. Comfortable beds. AC works like a charm. Everything is quite delightful except for the food. Expensive and not that good. (Breakfast is OK, but lunch/Dinner menu not so much) I Do recommend this hotel. I'd definetely go back. (half hour trip from Airport or to tikal)"

"The rooms and grounds were lovely and clean The menu was ok but the food taste uninspiring The movie about the archeological sites was outdated and impossible to hear due to a bad and outdated audio video system The WIFI was non existent in the rooms and spotty in the reception area The staff in the restaurant mostly seemed like they were put out when having to serve and could use more training The worst was the staff at the front desk who were inattentive no matter who manned the desk the...

"Cuando llegue aya al hotel me cobraron nuevamente y también le pagué a expidia entonces pagué doble por una abitacion desencantada por eso"

"Muy buenas instalaciones ambiente natural"

"Habitación súper limpia, personal atento y amable en todo momento. La vista al lago increíble. Invitados a regresar"

"Lake view"

"Parqueo muy útil. No hay Restaurante adecuado. Está deteriorado por el tiempo, no tiene cerradura la puerta, TV no funciona ok."

"The whole property was amazing. I was available to upgrade my stay when I got there. Everyone was very nice & welcoming. I will come again soon I hope."

"Habitación adecuada, pero tuve problemas con invasión de hormigas"

"日本人です。 ティカル遺跡に行くために泊まりました。 対応よく満足です。"

"Excelente ubicación"

"El lugar y el personal es excelente, nos ayudaron en todo lo que necesitamos y fueron muy amable.s Nos atendieron super bien, la comida muy buena y el transporte por medio de la lancha es muy rápido, como a 5 minutos de la isla de flores. Nuestro objetivo fue descansar y realmente se logró. El hotel esta a la orilla del lago y rodeado de naturaleza. Esto permite sentarse en el muelle a descansar, utiliar los cayaks para dar una vuelta al lago, escuchar los monos auyadores y aves.. A cinco...

"Friendly staff, clean rooms, and close to pharmacy, restaurant, and bakery. They also helped with my airport transport early in the morning. Overall, very comfortable and convenient!"