Waterpark Hotels in Philippines from AED 201

"Mostly the issue was there wasn't enough staff to handle the flow of people. The front was almost always over ran. Making simple tasks od requests a time consuming endeavor. No one seems to answer phones in any department. The grounds were clean and the room was adequate."

"Very good experience"

"Staff was great food at restaurant was good too. Room was clean nice. Plenty of restaurants around "

"Our room has a very nice view to the beach, its spacious and clean. Breakfast was okay, food is on the sweet side. Location was central, can be very busy outside the hotel at beach. Staff was okay. They forgot to give us our passport back (we travelled 24 hours to get to the hotel, I wasn't focus too), instead bring it to us, they told us to go down to get it. I wanted to have a drink at the beach front restaurant to enjoy the sunset, it was 5.30pm, restaurant was empty, but they won't allow me to sit and purchase drinks unless I go for BBQ dinner option. "

"Everything about the hotel was five-star. I only wish that the lobby has an area to hang out. All seating areas are taken by the lobby restaurant. "

"Clean but outdated. Food is pretty good."

"Love this place so much. Away from a busy boracay station 3 and 2. The pools and amenities are wonderful. Wish we booked it for a week instead of just 4 nights. There's so much to explore in this resort itself. Highly recommend it if you want relaxation and peace. 😉 "

"Staff is great ! The property is old !!! Needs uodatijg ! "

"Fili Hotel is a great hotel. The check-in was smooth with very friendly and polite staff. I gave it a 4 star because of a mishap we encountered during our stay. We initially only booked for an overnight stay but decided to extend our stay for another night. Everything was great. I loved the room set-up and the bathroom. The toilet was a modern, high-tech Japanese toilet bowl with electronic bidets. The bath tub was a good size too. We stayed in a double room with a sea-view. I really loved the view and the sunrise. 💕 There was a couch near the floor to ceiling window and it can turn into a sofa-bed. On our second day, my mother noticed something peaking out of the corner of the sofa. It wasn't easily visible as the color was the same as design on the carpets. When she pulled it out of the sofa, it was a used cond*m. O_O We had little girls staying with us, they saw the item and got nosy right away hence we immediately threw it. I asked for the room to be cleaned. Didn't make a fuss about it and just told the reception staff in person rather than through the phone to avoid miscommunication. The incident was addressed swiftly and the manager on duty apologised for what happened. It was no one's fault. The incident can help with improving the way the cleaning team prepares the rooms for the next guests in the future. I have to admit, when I saw the used item, I was disgusted and my imagination was betraying me. >_< Overall, Fili Hotel is excellent. Not perfect but close enough."